Question 1

What are the different markets in which
        Support.com Cloud and
        HelpDocs compete against each other?

Accepted Answer

Support.com Cloud and
        HelpDocs compete against each other in
        the Self Service Support, Customer Support Services, User Guides And Help Documentation Software.

Question 2

How does the market share of
        Support.com Cloud
        and HelpDocs compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Support.com Cloud has a
        1.76%
        market share in comparison to
        HelpDocs’s
        0.18%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpDocs holds the
        20th spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        HelpDocs in the
        Self Service Support segment?

Accepted Answer

Support.com Cloud has
        107 customers and
        HelpDocs has
        11 customers in the
        Self Service Support
        segment. Support.com Cloud has
        96 more customers than
        HelpDocs in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        HelpDocs has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
HelpDocs has more customers in United States, India and United Kingdom.

Support.com Cloud Vs HelpDocs : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and HelpDocs

Comparing the market share of Support.com Cloud and HelpDocs

Compare Support.com Cloud vs HelpDocs customers by geography

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