HelpDocs
Educate your users with a super simple knowledge base that’s built for teams just like yours.
Market Share of HelpDocs
Current Customer(s)
63
Market Share (Est.)
0.42%
Ranking
#15
Top Competitors and Alternatives of HelpDocs
The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.
Popular Comparisons
Top Competitors and Alternatives of HelpDocs
The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.
HelpDocs vs ServiceNow Service Catalog
HelpDocs vs Microsoft Dynamics 365 for Customer Service
HelpDocs vs Oracle Knowledge Management
HelpDocs vs Adobe RoboHelp
HelpDocs vs Salesforce Desk.com
HelpDocs vs HelpSite
HelpDocs vs Synthetix
HelpDocs vs Solvvy
Customers of HelpDocs
Around the world in 2026, over 63 companies have started using HelpDocs as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| FactSet | 10,000+ | Norwalk | Connecticut | United States |     |
| Walmart | 10,000+ | Bentonville | Arkansas | United States | |
| Sam's Club | 10,000+ | Bentonville | Arkansas | United States | |
| Cisco | 10,000+ | San Jose | California | United States | |
| First Student | 10,000+ | Cincinnati | Ohio | United States | |
| Verisk | 5,000 - 9,999 | Jersey City | New Jersey | United States | |
| OneAdvanced | 5,000 - 9,999 | Birmingham | England | United Kingdom | |
| Solo Cup Company | 5,000 - 9,999 | Lake Forest | Illinois | United States | |
| Mobi | 1,000 - 4,999 | Honolulu | Hawaii | United States | |
| Solvo Global | 1,000 - 4,999 | Duluth | Georgia | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
HelpDocs Customers by Products and Services
The top three products and services offering customers that use HelpDocs for Self Service Support are Saas (6), Risk Management (4), Technology (3).
Customers
Download the 6sense Chrome Extension to get verified contact data of HelpDocs employees
Install Now
HelpDocs Customers by Employee Size
The majority of HelpDocs's customers for the self-service-support category fall in the company size of 100 - 249 employees (17 companies), 20 - 49 employees (13 companies), 500 - 999 employees (9 companies).
Employee Size
HelpDocs Customers by Geography
The top three geographies of HelpDocs for self-service-support are the United States with 39(68.42%), United Kingdom with 5(8.77%), India with 3(5.26%) customers respectively.
Customers
Employees of HelpDocs
Also see other Products/Services by HelpDocs in:
FAQ
Find answers to the most often asked questions by users.
Who are the top HelpDocs competitors?
HelpDocs’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Oracle Knowledge Management. You can view a full list of HelpDocs competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpDocs and 40,000 other technologies on the internet. You can also compare HelpDocs and its feature with top competitors here : HelpDocs vs ServiceNow Service Catalog HelpDocs vs Microsoft Dynamics 365 for Customer Service HelpDocs vs Oracle Knowledge Management.
What is HelpDocs customer distribution based on company size?
What is HelpDocs market share in the self-service-support?
What are the top countries that use HelpDocs?
What are the top industries that use HelpDocs?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoInterested in 6sense for your organization?
Book a Demo
