image

HelpDocs

thumbs_up

thumbs_down

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Self Service Support
icon

Market Share of HelpDocs

Current Customer(s)

11

Market Share (Est.)

0.18%

Ranking

#20

Top Competitors and Alternatives of HelpDocs

The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog131521.33%HelpDocs vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service116518.89%HelpDocs vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp100516.30%HelpDocs vs Adobe RoboHelp
HelpSite72911.82%HelpDocs vs HelpSite
Oracle Knowledge Management6019.75%HelpDocs vs Oracle Knowledge Management
Salesforce Desk.com4306.97%HelpDocs vs Salesforce Desk.com
Solvvy1993.23%HelpDocs vs Solvvy
Synthetix1652.68%HelpDocs vs Synthetix
Support.com Cloud1071.74%HelpDocs vs Support.com Cloud
HelpSpot671.09%HelpDocs vs HelpSpot
Do You Dream Up651.05%HelpDocs vs Do You Dream Up
Aspect Self Service520.84%HelpDocs vs Aspect Self Service
Magentrix420.68%HelpDocs vs Magentrix
Helpy410.66%HelpDocs vs Helpy
ScreenSteps340.55%HelpDocs vs ScreenSteps
Talkus250.41%HelpDocs vs Talkus
Snappy Helpdesk170.28%HelpDocs vs Snappy Helpdesk
Magentrix PRM150.24%HelpDocs vs Magentrix PRM
Gluru AI130.21%HelpDocs vs Gluru AI
NABD System110.18%HelpDocs vs NABD System
image

Popular Comparisons

Top Competitors and Alternatives of HelpDocs

The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.

HelpDocs vs ServiceNow Service Catalog

arrow_icon

HelpDocs vs Microsoft Dynamics 365 for Customer Service

arrow_icon

HelpDocs vs Adobe RoboHelp

arrow_icon

HelpDocs vs HelpSite

arrow_icon

HelpDocs vs Oracle Knowledge Management

arrow_icon

HelpDocs vs Salesforce Desk.com

arrow_icon

HelpDocs vs Solvvy

arrow_icon

HelpDocs vs Synthetix

arrow_icon

Customers of HelpDocs

Around the world in 2025, over 11 companies have started using HelpDocs as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
FactSet10,000+NorwalkConnecticutUnited States
social_iconsocial_iconsocial_iconsocial_icon
SOLO5,000 - 9,999Lake ForestIllinoisUnited States
social_iconsocial_iconsocial_icon
Mobi1,000 - 4,999HonoluluHawaiiUnited States
social_iconsocial_iconsocial_iconsocial_icon
ISON Technologies500 - 999GurgaonHaryanaIndia
social_iconsocial_iconsocial_iconsocial_icon
iSON Xperiences500 - 999DelhiNCTIndia
social_iconsocial_iconsocial_iconsocial_icon
Quinyx250 - 499StockholmStockholmSweden
social_iconsocial_iconsocial_iconsocial_icon
Webinterpret100 - 249WarsawMazoviaPoland
social_iconsocial_iconsocial_iconsocial_icon
InEvent100 - 249AtlantaGeorgiaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Fetcher100 - 249New York CityNew YorkUnited States
social_iconsocial_iconsocial_iconsocial_icon
Uqora50 - 99San DiegoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

HelpDocs Customers by Products and Services

The top three products and services offering customers that use HelpDocs for Self Service Support are Consulting (2), Data Feeds (1), Contact Center Technology (1).

Customers

Download the 6sense Chrome Extension to get verified contact data of HelpDocs employees

Install Now
Company Logo

HelpDocs Customers by Employee Size

The majority of HelpDocs's customers for the self-service-support category fall in the company size of 100 - 249 employees (3 companies), 500 - 999 employees (2 companies), 250 - 499 employees (1 companies).

Employee Size

HelpDocs Customers by Geography

The top three geographies of HelpDocs for self-service-support are the United States with 6(54.55%), India with 2(18.18%), United Kingdom with 1(9.09%) customers respectively.

Customers

Employees of HelpDocs

image

Also see other Products/Services by HelpDocs in:

Self Service Support
User Guides And Help Documentation Software

FAQ

Find answers to the most often asked questions by users.

Who are the top HelpDocs competitors?

HelpDocs’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of HelpDocs competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpDocs and 40,000 other technologies on the internet. You can also compare HelpDocs and its feature with top competitors here : HelpDocs vs ServiceNow Service Catalog HelpDocs vs Microsoft Dynamics 365 for Customer Service HelpDocs vs Adobe RoboHelp.

faq icon

What is HelpDocs customer distribution based on company size?

faq icon

What is HelpDocs market share in the self-service-support?

faq icon

What are the top countries that use HelpDocs?

faq icon

What are the top industries that use HelpDocs?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense