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HelpDocs

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Educate your users with a super simple knowledge base that’s built for teams just like yours.

Self Service Support
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Market Share of HelpDocs

Current Customer(s)

41

Market Share (Est.)

0.46%

Ranking

#15

Top Competitors and Alternatives of HelpDocs

The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 26.66%, Microsoft Dynamics 365 for Customer Service with 24.51%, Adobe RoboHelp with 12.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog237726.66%HelpDocs vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service218524.51%HelpDocs vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp112512.62%HelpDocs vs Adobe RoboHelp
Oracle Knowledge Management8159.14%HelpDocs vs Oracle Knowledge Management
HelpSite7007.85%HelpDocs vs HelpSite
Salesforce Desk.com4495.04%HelpDocs vs Salesforce Desk.com
Synthetix3173.56%HelpDocs vs Synthetix
Solvvy2022.27%HelpDocs vs Solvvy
Aspect Self Service1161.30%HelpDocs vs Aspect Self Service
HelpSpot1031.16%HelpDocs vs HelpSpot
Support.com Cloud1011.13%HelpDocs vs Support.com Cloud
Do You Dream Up750.84%HelpDocs vs Do You Dream Up
Helpy610.68%HelpDocs vs Helpy
ScreenSteps560.63%HelpDocs vs ScreenSteps
Magentrix380.43%HelpDocs vs Magentrix
Magentrix PRM210.24%HelpDocs vs Magentrix PRM
Talkus210.24%HelpDocs vs Talkus
Snappy Helpdesk170.19%HelpDocs vs Snappy Helpdesk
Relay Network150.17%HelpDocs vs Relay Network
PortalGuard130.15%HelpDocs vs PortalGuard
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Popular Comparisons

Top Competitors and Alternatives of HelpDocs

The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 26.66%, Microsoft Dynamics 365 for Customer Service with 24.51%, Adobe RoboHelp with 12.62% market share.

HelpDocs vs ServiceNow Service Catalog

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HelpDocs vs Microsoft Dynamics 365 for Customer Service

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HelpDocs vs Adobe RoboHelp

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HelpDocs vs Oracle Knowledge Management

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HelpDocs vs HelpSite

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HelpDocs vs Salesforce Desk.com

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HelpDocs vs Synthetix

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HelpDocs vs Solvvy

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Customers of HelpDocs

Around the world in 2026, over 39 companies have started using HelpDocs as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Sam's Club10,000+BentonvilleArkansasUnited States
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Walmart10,000+BentonvilleArkansasUnited States
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FactSet10,000+NorwalkConnecticutUnited States
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Verisk5,000 - 9,999Jersey CityNew JerseyUnited States
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Solo Cup Company5,000 - 9,999Lake ForestIllinoisUnited States
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Harness1,000 - 4,999San FranciscoCaliforniaUnited States
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Jam City1,000 - 4,999Culver CityCaliforniaUnited States
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Mobi1,000 - 4,999HonoluluHawaiiUnited States
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NRC Health500 - 999LincolnNebraskaUnited States
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ISON Technologies500 - 999New DelhiNCTIndia
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HelpDocs Customers by Products and Services

The top three products and services offering customers that use HelpDocs for Self Service Support are Innovation (3), Software (3), Saas (3).

Customers

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HelpDocs Customers by Employee Size

The majority of HelpDocs's customers for the self-service-support category fall in the company size of 100 - 249 employees (14 companies), 500 - 999 employees (6 companies), 20 - 49 employees (5 companies).

Employee Size

HelpDocs Customers by Geography

The top three geographies of HelpDocs for self-service-support are the United States with 23(65.71%), India with 2(5.71%), Poland with 2(5.71%) customers respectively.

Customers

Employees of HelpDocs

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Also see other Products/Services by HelpDocs in:

Self Service Support
User Guides And Help Documentation Software

FAQ

Find answers to the most often asked questions by users.

Who are the top HelpDocs competitors?

HelpDocs’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of HelpDocs competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpDocs and 40,000 other technologies on the internet. You can also compare HelpDocs and its feature with top competitors here : HelpDocs vs ServiceNow Service Catalog HelpDocs vs Microsoft Dynamics 365 for Customer Service HelpDocs vs Adobe RoboHelp.

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What is HelpDocs customer distribution based on company size?

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What is HelpDocs market share in the self-service-support?

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What are the top countries that use HelpDocs?

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What are the top industries that use HelpDocs?

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