image

ScreenSteps

thumbs_up

thumbs_down

IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

Self Service Support
icon

Market Share of ScreenSteps

Current Customer(s)

119

Market Share (Est.)

0.80%

Ranking

#11

Top Competitors and Alternatives of ScreenSteps

The top three of ScreenSteps’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog457030.68%ScreenSteps vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service390126.19%ScreenSteps vs Microsoft Dynamics 365 for Customer Service
Oracle Knowledge Management170011.41%ScreenSteps vs Oracle Knowledge Management
Adobe RoboHelp163310.96%ScreenSteps vs Adobe RoboHelp
Salesforce Desk.com8825.92%ScreenSteps vs Salesforce Desk.com
HelpSite6844.59%ScreenSteps vs HelpSite
Synthetix2891.94%ScreenSteps vs Synthetix
Solvvy1931.30%ScreenSteps vs Solvvy
Aspect Self Service1721.15%ScreenSteps vs Aspect Self Service
HelpSpot1671.12%ScreenSteps vs HelpSpot
Support.com Cloud970.65%ScreenSteps vs Support.com Cloud
Do You Dream Up920.62%ScreenSteps vs Do You Dream Up
Magentrix640.43%ScreenSteps vs Magentrix
HelpDocs630.42%ScreenSteps vs HelpDocs
Helpy540.36%ScreenSteps vs Helpy
Magentrix PRM520.35%ScreenSteps vs Magentrix PRM
Inbenta Natural Language Search220.15%ScreenSteps vs Inbenta Natural Language Search
PortalGuard210.14%ScreenSteps vs PortalGuard
phpMyFAQ210.14%ScreenSteps vs phpMyFAQ
Relay Network180.12%ScreenSteps vs Relay Network
image

Popular Comparisons

Top Competitors and Alternatives of ScreenSteps

The top three of ScreenSteps’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.

ScreenSteps vs ServiceNow Service Catalog

arrow_icon

ScreenSteps vs Microsoft Dynamics 365 for Customer Service

arrow_icon

ScreenSteps vs Oracle Knowledge Management

arrow_icon

ScreenSteps vs Adobe RoboHelp

arrow_icon

ScreenSteps vs Salesforce Desk.com

arrow_icon

ScreenSteps vs HelpSite

arrow_icon

ScreenSteps vs Synthetix

arrow_icon

ScreenSteps vs Solvvy

arrow_icon

Customers of ScreenSteps

Around the world in 2026, over 118 companies have started using ScreenSteps as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Upwork10,000+San FranciscoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
NielsenIQ10,000+ChicagoIllinoisUnited States
social_iconsocial_iconsocial_iconsocial_icon
Salesforce10,000+San FranciscoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Brigham Young University - Idaho10,000+RexburgIdahoUnited States
social_iconsocial_iconsocial_iconsocial_icon
The City Of San Diego10,000+San DiegoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Rutgers University10,000+New BrunswickNew JerseyUnited States
social_iconsocial_iconsocial_iconsocial_icon
California State University, East Bay10,000+HaywardCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Dell10,000+Round RockTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Broadcom10,000+Palo AltoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
First Student10,000+CincinnatiOhioUnited States
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

ScreenSteps Customers by Products and Services

The top three products and services offering customers that use ScreenSteps for Self Service Support are Higher Education (6), Software (5), Research (5).

Customers

Download the 6sense Chrome Extension to get verified contact data of ScreenSteps employees

Install Now
Company Logo

ScreenSteps Customers by Employee Size

The majority of ScreenSteps's customers for the self-service-support category fall in the company size of 20 - 49 employees (27 companies), 100 - 249 employees (25 companies), 10,000+ employees (15 companies).

Employee Size

ScreenSteps Customers by Geography

The top three geographies of ScreenSteps for self-service-support are the United States with 98(83.05%), United Kingdom with 5(4.24%), Canada with 4(3.39%) customers respectively.

Customers

Employees of ScreenSteps

image

Also see other Products/Services by ScreenSteps in:

Learning Management Systems
Knowledge Management
Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top ScreenSteps competitors?

ScreenSteps’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Oracle Knowledge Management. You can view a full list of ScreenSteps competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ScreenSteps and 40,000 other technologies on the internet. You can also compare ScreenSteps and its feature with top competitors here : ScreenSteps vs ServiceNow Service Catalog ScreenSteps vs Microsoft Dynamics 365 for Customer Service ScreenSteps vs Oracle Knowledge Management.

faq icon

What is ScreenSteps customer distribution based on company size?

faq icon

What is ScreenSteps market share in the self-service-support?

faq icon

What are the top countries that use ScreenSteps?

faq icon

What are the top industries that use ScreenSteps?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Interested in 6sense for your organization?

Book a Demo
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2026 6sense