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ScreenSteps

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IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

Self Service Support
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Market Share of ScreenSteps

Current Customer(s)

32

Market Share (Est.)

0.51%

Ranking

#15

Top Competitors and Alternatives of ScreenSteps

The top three of ScreenSteps’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, ServiceNow Service Catalog with 19.73%, Adobe RoboHelp with 16.14% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Microsoft Dynamics 365 for Customer Service136921.61%ScreenSteps vs Microsoft Dynamics 365 for Customer Service
ServiceNow Service Catalog125019.73%ScreenSteps vs ServiceNow Service Catalog
Adobe RoboHelp102216.14%ScreenSteps vs Adobe RoboHelp
HelpSite80012.63%ScreenSteps vs HelpSite
Oracle Knowledge Management6039.52%ScreenSteps vs Oracle Knowledge Management
Salesforce Desk.com4196.62%ScreenSteps vs Salesforce Desk.com
Solvvy2023.19%ScreenSteps vs Solvvy
Synthetix1472.32%ScreenSteps vs Synthetix
Support.com Cloud981.55%ScreenSteps vs Support.com Cloud
HelpSpot661.04%ScreenSteps vs HelpSpot
Do You Dream Up590.93%ScreenSteps vs Do You Dream Up
Aspect Self Service550.87%ScreenSteps vs Aspect Self Service
Magentrix410.65%ScreenSteps vs Magentrix
Helpy410.65%ScreenSteps vs Helpy
Talkus170.27%ScreenSteps vs Talkus
Snappy Helpdesk170.27%ScreenSteps vs Snappy Helpdesk
Magentrix PRM150.24%ScreenSteps vs Magentrix PRM
HelpDocs120.19%ScreenSteps vs HelpDocs
NABD System110.17%ScreenSteps vs NABD System
Gluru AI100.16%ScreenSteps vs Gluru AI
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Popular Comparisons

Top Competitors and Alternatives of ScreenSteps

The top three of ScreenSteps’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, ServiceNow Service Catalog with 19.73%, Adobe RoboHelp with 16.14% market share.

ScreenSteps vs Microsoft Dynamics 365 for Customer Service

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ScreenSteps vs ServiceNow Service Catalog

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ScreenSteps vs Adobe RoboHelp

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ScreenSteps vs HelpSite

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ScreenSteps vs Oracle Knowledge Management

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ScreenSteps vs Salesforce Desk.com

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ScreenSteps vs Solvvy

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ScreenSteps vs Synthetix

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Customers of ScreenSteps

Around the world in 2025, over 32 companies have started using ScreenSteps as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
VMware10,000+Palo AltoCaliforniaUnited States
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University Of Calgary10,000+CalgaryAlbertaCanada
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BYUI10,000+RexburgIdahoUnited States
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AbbVie10,000+North ChicagoIllinoisUnited States
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Cushman & Wakefield10,000+ChicagoIllinoisUnited States
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Rutgers University10,000+New BrunswickNew JerseyUnited States
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WUR5,000 - 9,999WageningenGelderlandNetherlands
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University Of Adelaide5,000 - 9,999AdelaideSouth AustraliaAustralia
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Playtech5,000 - 9,999LondonEnglandUnited Kingdom
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West Monroe1,000 - 4,999ChicagoIllinoisUnited States
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ScreenSteps Customers by Products and Services

The top three products and services offering customers that use ScreenSteps for Self Service Support are Academic Programs (3), Continuing Education (3), Higher Education (3).

Customers

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ScreenSteps Customers by Employee Size

The majority of ScreenSteps's customers for the self-service-support category fall in the company size of 20 - 49 employees (7 companies), 1,000 - 4,999 employees (6 companies), 10,000+ employees (6 companies).

Employee Size

ScreenSteps Customers by Geography

The top three geographies of ScreenSteps for self-service-support are the United States with 22(68.75%), Canada with 4(12.50%), United Kingdom with 2(6.25%) customers respectively.

Customers

Employees of ScreenSteps

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Also see other Products/Services by ScreenSteps in:

Learning Management Systems
Self Service Support
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top ScreenSteps competitors?

ScreenSteps’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of ScreenSteps competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ScreenSteps and 40,000 other technologies on the internet. You can also compare ScreenSteps and its feature with top competitors here : ScreenSteps vs Microsoft Dynamics 365 for Customer Service ScreenSteps vs ServiceNow Service Catalog ScreenSteps vs Adobe RoboHelp.

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What is ScreenSteps customer distribution based on company size?

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What is ScreenSteps market share in the self-service-support?

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What are the top countries that use ScreenSteps?

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What are the top industries that use ScreenSteps?

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