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ScreenSteps

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IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

Self Service Support
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Market Share of ScreenSteps

Current Customer(s)

44

Market Share (Est.)

0.42%

Ranking

#16

Top Competitors and Alternatives of ScreenSteps

The top three of ScreenSteps’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.21%, Microsoft Dynamics 365 for Customer Service with 19.02%, Adobe RoboHelp with 16.01% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog209820.21%ScreenSteps vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service197419.02%ScreenSteps vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp166216.01%ScreenSteps vs Adobe RoboHelp
Solvvy111610.75%ScreenSteps vs Solvvy
Oracle Knowledge Management8908.58%ScreenSteps vs Oracle Knowledge Management
HelpSite8257.95%ScreenSteps vs HelpSite
Salesforce Desk.com6676.43%ScreenSteps vs Salesforce Desk.com
phpMyFAQ2011.94%ScreenSteps vs phpMyFAQ
Do You Dream Up1771.71%ScreenSteps vs Do You Dream Up
Synthetix1501.45%ScreenSteps vs Synthetix
HelpSpot1051.01%ScreenSteps vs HelpSpot
Support.com Cloud960.92%ScreenSteps vs Support.com Cloud
Aspect Self Service840.81%ScreenSteps vs Aspect Self Service
Helpy550.53%ScreenSteps vs Helpy
Magentrix480.46%ScreenSteps vs Magentrix
Talkus340.33%ScreenSteps vs Talkus
Relay Network240.23%ScreenSteps vs Relay Network
Magentrix PRM220.21%ScreenSteps vs Magentrix PRM
Snappy Helpdesk190.18%ScreenSteps vs Snappy Helpdesk
HelpDocs170.16%ScreenSteps vs HelpDocs
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Popular Comparisons

Top Competitors and Alternatives of ScreenSteps

The top three of ScreenSteps’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.21%, Microsoft Dynamics 365 for Customer Service with 19.02%, Adobe RoboHelp with 16.01% market share.

ScreenSteps vs ServiceNow Service Catalog

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ScreenSteps vs Microsoft Dynamics 365 for Customer Service

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ScreenSteps vs Adobe RoboHelp

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ScreenSteps vs Solvvy

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ScreenSteps vs Oracle Knowledge Management

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ScreenSteps vs HelpSite

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ScreenSteps vs Salesforce Desk.com

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ScreenSteps vs phpMyFAQ

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Customers of ScreenSteps

Around the world in 2024, over 44 companies have started using ScreenSteps as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
AbbVie, Inc.10,000+North ChicagoIllinoisUnited States
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Rutgers University10,000+New BrunswickNew JerseyUnited States
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VMware, Inc.10,000+Palo AltoCaliforniaUnited States
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Cushman & Wakefield plc10,000+ChicagoIllinoisUnited States
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Playtech plc5,000 - 9,999LondonEnglandUnited Kingdom
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University Of Calgary5,000 - 9,999CalgaryAlbertaCanada
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University Of Adelaide1,000 - 4,999AdelaideSouth AustraliaAustralia
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Drake University1,000 - 4,999Des MoinesIowaUnited States
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Agilysys1,000 - 4,999AlpharettaGeorgiaUnited States
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Wageningen University & Research1,000 - 4,999WageningenGelderlandNetherlands
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ScreenSteps Customers by Products and Services

The top three products and services offering customers that use ScreenSteps for Self Service Support are Student Services (4), Online Learning (4), Higher Education (4).

Customers

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ScreenSteps Customers by Employee Size

The majority of ScreenSteps's customers for the self-service-support category fall in the company size of 20 - 49 employees (11 companies), 1,000 - 4,999 employees (10 companies), 0 - 9 employees (5 companies).

Employee Size

ScreenSteps Customers by Geography

The top three geographies of ScreenSteps for self-service-support are the United States with 31(70.45%), Canada with 4(9.09%), United Kingdom with 2(4.55%) customers respectively.

Customers

Employees of ScreenSteps

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Also see other Products/Services by ScreenSteps in:

Self Service Support
Learning Management Systems
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top ScreenSteps competitors?

ScreenSteps’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of ScreenSteps competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ScreenSteps and 40,000 other technologies on the internet. You can also compare ScreenSteps and its feature with top competitors here : ScreenSteps vs ServiceNow Service Catalog ScreenSteps vs Microsoft Dynamics 365 for Customer Service ScreenSteps vs Adobe RoboHelp.

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What is ScreenSteps customer distribution based on company size?

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What is ScreenSteps market share in the self-service-support?

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What are the top countries that use ScreenSteps?

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What are the top industries that use ScreenSteps?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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