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ServiceNow Service Catalog

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ServiceNow Service Catalog is a self-service application that end users can use to order IT services based on request fulfillment approvals and workfl...Read more

Self Service Support
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Market Share of ServiceNow Service Catalog

Current Customer(s)

1250

Market Share (Est.)

19.73%

Ranking

#2

Top Competitors and Alternatives of ServiceNow Service Catalog

The top three of ServiceNow Service Catalog’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, Adobe RoboHelp with 16.14%, HelpSite with 12.63% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Microsoft Dynamics 365 for Customer Service136921.61%ServiceNow Service Catalog vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp102216.14%ServiceNow Service Catalog vs Adobe RoboHelp
HelpSite80012.63%ServiceNow Service Catalog vs HelpSite
Oracle Knowledge Management6039.52%ServiceNow Service Catalog vs Oracle Knowledge Management
Salesforce Desk.com4196.62%ServiceNow Service Catalog vs Salesforce Desk.com
Solvvy2023.19%ServiceNow Service Catalog vs Solvvy
Synthetix1472.32%ServiceNow Service Catalog vs Synthetix
Support.com Cloud981.55%ServiceNow Service Catalog vs Support.com Cloud
HelpSpot661.04%ServiceNow Service Catalog vs HelpSpot
Do You Dream Up590.93%ServiceNow Service Catalog vs Do You Dream Up
Aspect Self Service550.87%ServiceNow Service Catalog vs Aspect Self Service
Magentrix410.65%ServiceNow Service Catalog vs Magentrix
Helpy410.65%ServiceNow Service Catalog vs Helpy
ScreenSteps320.51%ServiceNow Service Catalog vs ScreenSteps
Talkus170.27%ServiceNow Service Catalog vs Talkus
Snappy Helpdesk170.27%ServiceNow Service Catalog vs Snappy Helpdesk
Magentrix PRM150.24%ServiceNow Service Catalog vs Magentrix PRM
HelpDocs120.19%ServiceNow Service Catalog vs HelpDocs
NABD System110.17%ServiceNow Service Catalog vs NABD System
Gluru AI100.16%ServiceNow Service Catalog vs Gluru AI
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Popular Comparisons

Top Competitors and Alternatives of ServiceNow Service Catalog

The top three of ServiceNow Service Catalog’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, Adobe RoboHelp with 16.14%, HelpSite with 12.63% market share.

ServiceNow Service Catalog vs Microsoft Dynamics 365 for Customer Service

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ServiceNow Service Catalog vs Adobe RoboHelp

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ServiceNow Service Catalog vs HelpSite

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ServiceNow Service Catalog vs Oracle Knowledge Management

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ServiceNow Service Catalog vs Salesforce Desk.com

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ServiceNow Service Catalog vs Solvvy

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ServiceNow Service Catalog vs Synthetix

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ServiceNow Service Catalog vs Support.com Cloud

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Customers of ServiceNow Service Catalog

Around the world in 2025, over 1219 companies have started using ServiceNow Service Catalog as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Advanced Micro Devices, Inc.10,000+Santa ClaraCaliforniaUnited States
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TAFE NSW Aboriginal Employment10,000+SydneyNew South WalesAustralia
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ResMed10,000+San DiegoCaliforniaUnited States
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General Electric10,000+BostonMassachusettsUnited States
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Parexel10,000+DurhamNorth CarolinaUnited States
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Bridgestone Americas10,000+NashvilleTennesseeUnited States
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Honda R&D Americas, LLC10,000+TorranceCaliforniaUnited States
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City Of Houston10,000+HoustonTexasUnited States
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The Coca - Cola Company10,000+AtlantaGeorgiaUnited States
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AstraZeneca10,000+CambridgeEnglandUnited Kingdom
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ServiceNow Service Catalog Customers by Products and Services

The top three products and services offering customers that use ServiceNow Service Catalog for Self Service Support are Cloud Services (55), Cybersecurity (49), Data Analytics (48).

Customers

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ServiceNow Service Catalog Customers by Employee Size

The majority of ServiceNow Service Catalog's customers for the self-service-support category fall in the company size of 10,000+ employees (484 companies), 1,000 - 4,999 employees (211 companies), 5,000 - 9,999 employees (148 companies).

Employee Size

ServiceNow Service Catalog Customers by Geography

The top three geographies of ServiceNow Service Catalog for self-service-support are the United States with 840(75.61%), India with 58(5.22%), Canada with 57(5.13%) customers respectively.

Customers

Employees of ServiceNow Service Catalog

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Also see other Products/Services by ServiceNow Service Catalog in:

Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top ServiceNow Service Catalog competitors?

ServiceNow Service Catalog’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp, HelpSite. You can view a full list of ServiceNow Service Catalog competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Service Catalog and 40,000 other technologies on the internet. You can also compare ServiceNow Service Catalog and its feature with top competitors here : ServiceNow Service Catalog vs Microsoft Dynamics 365 for Customer Service ServiceNow Service Catalog vs Adobe RoboHelp ServiceNow Service Catalog vs HelpSite.

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What is ServiceNow Service Catalog customer distribution based on company size?

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What is ServiceNow Service Catalog market share in the self-service-support?

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What are the top countries that use ServiceNow Service Catalog?

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What are the top industries that use ServiceNow Service Catalog?

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