Microsoft Dynamics 365 for Customer Service

Who are the top Microsoft Dynamics 365 for Customer Service competitors?

Microsoft Dynamics 365 for Customer Service’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Adobe RoboHelp, HelpSite. You can view a full list of Microsoft Dynamics 365 for Customer Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Dynamics 365 for Customer Service and 40,000 other technologies on the internet. You can also compare Microsoft Dynamics 365 for Customer Service and its feature with top competitors here : Microsoft Dynamics 365 for Customer Service vs ServiceNow Service Catalog Microsoft Dynamics 365 for Customer Service vs Adobe RoboHelp Microsoft Dynamics 365 for Customer Service vs HelpSite.

What is Microsoft Dynamics 365 for Customer Service customer distribution based on company size?

The majority of Microsoft Dynamics 365 for Customer Service’s customers for the self-service-support category fall in the company size of 1,000 - 4,999 employees (209 companies). You can view a distribution chart of Microsoft Dynamics 365 for Customer Service customers by company size here.

What is Microsoft Dynamics 365 for Customer Service market share in the self-service-support?

Microsoft Dynamics 365 for Customer Service has market share of 18.89% in self-service-support market. Microsoft Dynamics 365 for Customer Service competes with 29 competitor tools in self-service-support category. The top alternatives for Microsoft Dynamics 365 for Customer Service self-service-support tool are ServiceNow Service Catalog with 21.33%, Adobe RoboHelp with 16.30%, HelpSite with 11.82% market share.

What are the top countries that use Microsoft Dynamics 365 for Customer Service?

Around the world in 2025, over 1,165 companies have started using Microsoft Dynamics 365 for Customer Service as self-service-support tool. Companies using Microsoft Dynamics 365 for Customer Service for self-service-support are majorly from United States with 476 customers. 50.05% of Microsoft Dynamics 365 for Customer Service customers are from the United States. Other top countries using Microsoft Dynamics 365 for Customer Service are United Kingdom and Canada with 160(16.82%) and 79(8.31%) customers respectively.

What are the top industries that use Microsoft Dynamics 365 for Customer Service?

Top industries that use Microsoft Dynamics 365 for Customer Service for self-service-support are Cloud Services (57), Crm (56), Digital Transformation (53).