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Synthetix

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Multi-Channel Online Customer Service

Self Service Support
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Market Share of Synthetix

Current Customer(s)

289

Market Share (Est.)

1.94%

Ranking

#7

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog457030.68%Synthetix vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service390126.19%Synthetix vs Microsoft Dynamics 365 for Customer Service
Oracle Knowledge Management170011.41%Synthetix vs Oracle Knowledge Management
Adobe RoboHelp163310.96%Synthetix vs Adobe RoboHelp
Salesforce Desk.com8825.92%Synthetix vs Salesforce Desk.com
HelpSite6844.59%Synthetix vs HelpSite
Solvvy1931.30%Synthetix vs Solvvy
Aspect Self Service1721.15%Synthetix vs Aspect Self Service
HelpSpot1671.12%Synthetix vs HelpSpot
ScreenSteps1190.80%Synthetix vs ScreenSteps
Support.com Cloud970.65%Synthetix vs Support.com Cloud
Do You Dream Up920.62%Synthetix vs Do You Dream Up
Magentrix640.43%Synthetix vs Magentrix
HelpDocs630.42%Synthetix vs HelpDocs
Helpy540.36%Synthetix vs Helpy
Magentrix PRM520.35%Synthetix vs Magentrix PRM
Inbenta Natural Language Search220.15%Synthetix vs Inbenta Natural Language Search
PortalGuard210.14%Synthetix vs PortalGuard
phpMyFAQ210.14%Synthetix vs phpMyFAQ
Relay Network180.12%Synthetix vs Relay Network
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Popular Comparisons

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.

Synthetix vs ServiceNow Service Catalog

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Synthetix vs Microsoft Dynamics 365 for Customer Service

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Synthetix vs Oracle Knowledge Management

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Synthetix vs Adobe RoboHelp

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Synthetix vs Salesforce Desk.com

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Synthetix vs HelpSite

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Synthetix vs Solvvy

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Synthetix vs Aspect Self Service

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Customers of Synthetix

Around the world in 2026, over 289 companies have started using Synthetix as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
KCOM10,000+Kingston upon HullEnglandUnited Kingdom
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KCOM Group PLC5,000 - 9,999Kingston upon HullEnglandUnited Kingdom
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Yorkshire Water1,000 - 4,999BradfordEnglandUnited Kingdom
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Yorkshire Building Society1,000 - 4,999BradfordEnglandUnited Kingdom
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NCS - National Citizen Service Trust250 - 499LondonEnglandUnited Kingdom
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Futures Housing Group250 - 499RipleyEnglandUnited Kingdom
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WJEC CBAC LIMITED250 - 499CardiffWalesUnited Kingdom
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Synthetix20 - 49ElyEnglandUnited Kingdom
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Samsung10,000+SuwonGyeonggi-doKorea
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Philips10,000+AmsterdamNorth HollandNetherlands
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Synthetix Customers by Products and Services

The top three products and services offering customers that use Synthetix for Self Service Support are Research (5), Savings Accounts (4), Online Banking (4).

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Synthetix Customers by Employee Size

The majority of Synthetix's customers for the self-service-support category fall in the company size of 1,000 - 4,999 employees (45 companies), 0 - 9 employees (44 companies), 10,000+ employees (39 companies).

Employee Size

Synthetix Customers by Geography

The top three geographies of Synthetix for self-service-support are the United Kingdom with 255(90.75%), United States with 10(3.56%), Japan with 3(1.07%) customers respectively.

Customers

Employees of Synthetix

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Also see other Products/Services by Synthetix in:

Cloud Contact Center Software
Virtual Agent
Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Synthetix competitors?

Synthetix’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Oracle Knowledge Management. You can view a full list of Synthetix competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Synthetix and 40,000 other technologies on the internet. You can also compare Synthetix and its feature with top competitors here : Synthetix vs ServiceNow Service Catalog Synthetix vs Microsoft Dynamics 365 for Customer Service Synthetix vs Oracle Knowledge Management.

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What is Synthetix customer distribution based on company size?

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What is Synthetix market share in the self-service-support?

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What are the top countries that use Synthetix?

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What are the top industries that use Synthetix?

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