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Synthetix

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Multi-Channel Online Customer Service

Self Service Support
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Market Share of Synthetix

Current Customer(s)

295

Market Share (Est.)

3.18%

Ranking

#7

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Self Service Support category are ServiceNow Service Catalog with 27.13%, Microsoft Dynamics 365 for Customer Service with 25.77%, Adobe RoboHelp with 12.34% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog251427.13%Synthetix vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service238825.77%Synthetix vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp114312.34%Synthetix vs Adobe RoboHelp
Oracle Knowledge Management8769.45%Synthetix vs Oracle Knowledge Management
HelpSite6867.40%Synthetix vs HelpSite
Salesforce Desk.com4494.85%Synthetix vs Salesforce Desk.com
Solvvy1411.52%Synthetix vs Solvvy
Aspect Self Service1181.27%Synthetix vs Aspect Self Service
HelpSpot1051.13%Synthetix vs HelpSpot
Support.com Cloud991.07%Synthetix vs Support.com Cloud
Do You Dream Up750.81%Synthetix vs Do You Dream Up
ScreenSteps730.79%Synthetix vs ScreenSteps
Helpy570.62%Synthetix vs Helpy
HelpDocs420.45%Synthetix vs HelpDocs
Magentrix420.45%Synthetix vs Magentrix
Magentrix PRM300.32%Synthetix vs Magentrix PRM
Relay Network180.19%Synthetix vs Relay Network
Snappy Helpdesk170.18%Synthetix vs Snappy Helpdesk
Talkus160.17%Synthetix vs Talkus
Inbenta Natural Language Search140.15%Synthetix vs Inbenta Natural Language Search
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Popular Comparisons

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Self Service Support category are ServiceNow Service Catalog with 27.13%, Microsoft Dynamics 365 for Customer Service with 25.77%, Adobe RoboHelp with 12.34% market share.

Synthetix vs ServiceNow Service Catalog

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Synthetix vs Microsoft Dynamics 365 for Customer Service

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Synthetix vs Adobe RoboHelp

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Synthetix vs Oracle Knowledge Management

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Synthetix vs HelpSite

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Synthetix vs Salesforce Desk.com

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Synthetix vs Solvvy

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Synthetix vs Aspect Self Service

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Customers of Synthetix

Around the world in 2026, over 292 companies have started using Synthetix as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Leeds Beckett University10,000+LeedsEnglandUnited Kingdom
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Currys Business10,000+LondonEnglandUnited Kingdom
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Butlin's10,000+Hemel HempsteadEnglandUnited Kingdom
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Karcher Canada Inc10,000+WinnendenBaden-WuerttembergGermany
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Danone10,000+ParisIle-de-FranceFrance
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Philips10,000+AmsterdamNorth HollandNetherlands
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BBC News10,000+LondonEnglandUnited Kingdom
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Hunan Litian Automotive Sales Service Co., Ltd.10,000+ShanghaiShanghaiPeople's Republic of China
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General Motors10,000+DetroitMichiganUnited States
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Fiat10,000+TurinPiedmontItaly
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Synthetix Customers by Products and Services

The top three products and services offering customers that use Synthetix for Self Service Support are Research (5), Online Banking (4), Savings Accounts (4).

Customers

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Synthetix Customers by Employee Size

The majority of Synthetix's customers for the self-service-support category fall in the company size of 1,000 - 4,999 employees (47 companies), 0 - 9 employees (44 companies), 10,000+ employees (40 companies).

Employee Size

Synthetix Customers by Geography

The top three geographies of Synthetix for self-service-support are the United Kingdom with 257(90.49%), United States with 10(3.52%), Japan with 3(1.06%) customers respectively.

Customers

Employees of Synthetix

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Also see other Products/Services by Synthetix in:

Self Service Support
Virtual Agent
Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top Synthetix competitors?

Synthetix’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Synthetix competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Synthetix and 40,000 other technologies on the internet. You can also compare Synthetix and its feature with top competitors here : Synthetix vs ServiceNow Service Catalog Synthetix vs Microsoft Dynamics 365 for Customer Service Synthetix vs Adobe RoboHelp.

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What is Synthetix customer distribution based on company size?

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What is Synthetix market share in the self-service-support?

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What are the top countries that use Synthetix?

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What are the top industries that use Synthetix?

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