Question 1

What are the different markets in which
        HelpSite and
        Synthetix compete against each other?

Accepted Answer

HelpSite and
        Synthetix compete against each other in
        the Self Service Support, Cloud Contact Center Software, Customer Support Services, Help Desk And Ticketing, Virtual Agent.

Question 2

How does the market share of
        HelpSite
        and Synthetix compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        HelpSite has a
        11.82%
        market share in comparison to
        Synthetix’s
        2.68%.
        Since it has a better market share coverage,
        HelpSite holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Synthetix holds the
        8th spot.

Question 3

How many customers are acquired by
        HelpSite and
        Synthetix in the
        Self Service Support segment?

Accepted Answer

HelpSite has
        729 customers and
        Synthetix has
        165 customers in the
        Self Service Support
        segment. HelpSite has
        564 more customers than
        Synthetix in this category.

Question 4

What are the countries in which
        HelpSite and
        Synthetix has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Synthetix has more customers in United Kingdom, United States and Germany.

HelpSite Vs Synthetix : In-Depth Comparison

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Comparing the customer bases of HelpSite and Synthetix

Comparing the market share of HelpSite and Synthetix

Compare HelpSite vs Synthetix customers by geography

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