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HelpSite

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HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Self Service Support
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Market Share of HelpSite

Current Customer(s)

711

Market Share (Est.)

10.51%

Ranking

#4

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Self Service Support category are ServiceNow Service Catalog with 22.35%, Microsoft Dynamics 365 for Customer Service with 21.00%, Adobe RoboHelp with 17.00% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog151222.35%HelpSite vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service142121.00%HelpSite vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp115017.00%HelpSite vs Adobe RoboHelp
Oracle Knowledge Management6449.52%HelpSite vs Oracle Knowledge Management
Salesforce Desk.com4716.96%HelpSite vs Salesforce Desk.com
Solvvy1942.87%HelpSite vs Solvvy
Support.com Cloud931.37%HelpSite vs Support.com Cloud
Do You Dream Up891.32%HelpSite vs Do You Dream Up
HelpSpot781.15%HelpSite vs HelpSpot
Synthetix771.14%HelpSite vs Synthetix
Aspect Self Service610.90%HelpSite vs Aspect Self Service
Magentrix440.65%HelpSite vs Magentrix
Helpy390.58%HelpSite vs Helpy
ScreenSteps360.53%HelpSite vs ScreenSteps
Talkus250.37%HelpSite vs Talkus
Magentrix PRM160.24%HelpSite vs Magentrix PRM
Snappy Helpdesk150.22%HelpSite vs Snappy Helpdesk
HelpDocs140.21%HelpSite vs HelpDocs
Gluru AI110.16%HelpSite vs Gluru AI
NABD System110.16%HelpSite vs NABD System
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Popular Comparisons

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Self Service Support category are ServiceNow Service Catalog with 22.35%, Microsoft Dynamics 365 for Customer Service with 21.00%, Adobe RoboHelp with 17.00% market share.

HelpSite vs ServiceNow Service Catalog

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HelpSite vs Microsoft Dynamics 365 for Customer Service

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HelpSite vs Adobe RoboHelp

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HelpSite vs Oracle Knowledge Management

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HelpSite vs Salesforce Desk.com

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HelpSite vs Solvvy

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HelpSite vs Support.com Cloud

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HelpSite vs Do You Dream Up

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Customers of HelpSite

Around the world in 2024, over 702 companies have started using HelpSite as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Bayer AG10,000+LeverkusenNorth Rhine-WestphaliaGermany
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University Of Illinois10,000+UrbanaIllinoisUnited States
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Yahoo10,000+SunnyvaleCaliforniaUnited States
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Lineage5,000 - 9,999NoviMichiganUnited States
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Government Of Newfoundland5,000 - 9,999St. John'sNewfoundland and LabradorCanada
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Harford County Public Schools5,000 - 9,999Bel AirMarylandUnited States
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Mount Holyoke College1,000 - 4,999South HadleyMassachusettsUnited States
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Royal FloraHolland1,000 - 4,999AalsmeerNorth HollandNetherlands
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SMU1,000 - 4,999LondonEnglandUnited Kingdom
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FEV Tutor1,000 - 4,999WoburnMassachusettsUnited States
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HelpSite Customers by Products and Services

The top three products and services offering customers that use HelpSite for Self Service Support are Saas (20), Artificial Intelligence (18), Machine Learning (16).

Customers

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HelpSite Customers by Employee Size

The majority of HelpSite's customers for the self-service-support category fall in the company size of 20 - 49 employees (208 companies), 0 - 9 employees (136 companies), 100 - 249 employees (122 companies).

Employee Size

HelpSite Customers by Geography

The top three geographies of HelpSite for self-service-support are the United States with 283(53.40%), United Kingdom with 60(11.32%), Canada with 40(7.55%) customers respectively.

Customers

Employees of HelpSite

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Also see other Products/Services by HelpSite in:

Help Desk And Ticketing
Customer Support Services
Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top HelpSite competitors?

HelpSite’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs ServiceNow Service Catalog HelpSite vs Microsoft Dynamics 365 for Customer Service HelpSite vs Adobe RoboHelp.

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What is HelpSite customer distribution based on company size?

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What is HelpSite market share in the self-service-support?

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What are the top countries that use HelpSite?

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What are the top industries that use HelpSite?

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