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HelpSite

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HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Self Service Support
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Market Share of HelpSite

Current Customer(s)

800

Market Share (Est.)

12.63%

Ranking

#4

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, ServiceNow Service Catalog with 19.73%, Adobe RoboHelp with 16.14% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Microsoft Dynamics 365 for Customer Service136921.61%HelpSite vs Microsoft Dynamics 365 for Customer Service
ServiceNow Service Catalog125019.73%HelpSite vs ServiceNow Service Catalog
Adobe RoboHelp102216.14%HelpSite vs Adobe RoboHelp
Oracle Knowledge Management6039.52%HelpSite vs Oracle Knowledge Management
Salesforce Desk.com4196.62%HelpSite vs Salesforce Desk.com
Solvvy2023.19%HelpSite vs Solvvy
Synthetix1472.32%HelpSite vs Synthetix
Support.com Cloud981.55%HelpSite vs Support.com Cloud
HelpSpot661.04%HelpSite vs HelpSpot
Do You Dream Up590.93%HelpSite vs Do You Dream Up
Aspect Self Service550.87%HelpSite vs Aspect Self Service
Magentrix410.65%HelpSite vs Magentrix
Helpy410.65%HelpSite vs Helpy
ScreenSteps320.51%HelpSite vs ScreenSteps
Talkus170.27%HelpSite vs Talkus
Snappy Helpdesk170.27%HelpSite vs Snappy Helpdesk
Magentrix PRM150.24%HelpSite vs Magentrix PRM
HelpDocs120.19%HelpSite vs HelpDocs
NABD System110.17%HelpSite vs NABD System
Gluru AI100.16%HelpSite vs Gluru AI
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Popular Comparisons

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, ServiceNow Service Catalog with 19.73%, Adobe RoboHelp with 16.14% market share.

HelpSite vs Microsoft Dynamics 365 for Customer Service

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HelpSite vs ServiceNow Service Catalog

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HelpSite vs Adobe RoboHelp

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HelpSite vs Oracle Knowledge Management

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HelpSite vs Salesforce Desk.com

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HelpSite vs Solvvy

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HelpSite vs Synthetix

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HelpSite vs Support.com Cloud

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Customers of HelpSite

Around the world in 2025, over 784 companies have started using HelpSite as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Dana Incorporated10,000+MaumeeOhioUnited States
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Intelcia10,000+CasablancaCasablanca-SettatMorocco
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Vimeo10,000+New York CityNew YorkUnited States
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Suncor Energy Inc10,000+CalgaryAlbertaCanada
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UNHCR10,000+GeneveGenevaSwitzerland
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Wolters Kluwer10,000+Alphen aan den RijnSouth HollandNetherlands
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Apple10,000+CupertinoCaliforniaUnited States
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Vfairs10,000+CarrolltonTexasUnited States
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Clark County School District10,000+Las VegasNevadaUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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HelpSite Customers by Products and Services

The top three products and services offering customers that use HelpSite for Self Service Support are Saas (19), Artificial Intelligence (18), Machine Learning (17).

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HelpSite Customers by Employee Size

The majority of HelpSite's customers for the self-service-support category fall in the company size of 20 - 49 employees (232 companies), 0 - 9 employees (189 companies), 100 - 249 employees (173 companies).

Employee Size

HelpSite Customers by Geography

The top three geographies of HelpSite for self-service-support are the United States with 339(56.78%), United Kingdom with 56(9.38%), Canada with 41(6.87%) customers respectively.

Customers

Employees of HelpSite

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Also see other Products/Services by HelpSite in:

Self Service Support
Help Desk And Ticketing
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top HelpSite competitors?

HelpSite’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs Microsoft Dynamics 365 for Customer Service HelpSite vs ServiceNow Service Catalog HelpSite vs Adobe RoboHelp.

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What is HelpSite customer distribution based on company size?

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What is HelpSite market share in the self-service-support?

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What are the top countries that use HelpSite?

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What are the top industries that use HelpSite?

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