HelpSite
HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
Market Share of HelpSite
Current Customer(s)
729
Market Share (Est.)
11.82%
Ranking
#4
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.
Popular Comparisons
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.
HelpSite vs ServiceNow Service Catalog
HelpSite vs Microsoft Dynamics 365 for Customer Service
HelpSite vs Adobe RoboHelp
HelpSite vs Oracle Knowledge Management
HelpSite vs Salesforce Desk.com
HelpSite vs Solvvy
HelpSite vs Synthetix
HelpSite vs Support.com Cloud
Customers of HelpSite
Around the world in 2025, over 729 companies have started using HelpSite as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Salesforce | 10,000+ | San Francisco | California | United States |     |
| Papa Johns | 10,000+ | Louisville | Kentucky | United States | |
| Red Hat | 10,000+ | Raleigh | North Carolina | United States | |
| Wolters Kluwer | 10,000+ | Alphen aan den Rijn | South Holland | Netherlands | |
| Aviva | 10,000+ | London | England | United Kingdom | |
| Vodafone | 10,000+ | Newbury | England | United Kingdom | |
| Lear Corporation | 10,000+ | Southfield | Michigan | United States | |
| rue21, Inc. | 10,000+ | Pittsburgh | Pennsylvania | United States | |
| Sabre | 10,000+ | Southlake | Texas | United States | |
| Akamai Technologies, Inc. | 10,000+ | Newton | Massachusetts | United States | |
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HelpSite Customers by Products and Services
The top three products and services offering customers that use HelpSite for Self Service Support are Saas (20), Artificial Intelligence (18), Machine Learning (16).
Customers
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HelpSite Customers by Employee Size
The majority of HelpSite's customers for the self-service-support category fall in the company size of 20 - 49 employees (218 companies), 0 - 9 employees (144 companies), 100 - 249 employees (126 companies).
Employee Size
HelpSite Customers by Geography
The top three geographies of HelpSite for self-service-support are the United States with 300(54.55%), United Kingdom with 61(11.09%), Canada with 39(7.09%) customers respectively.
Customers
Employees of HelpSite
Also see other Products/Services by HelpSite in:
FAQ
Find answers to the most often asked questions by users.
Who are the top HelpSite competitors?
HelpSite’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs ServiceNow Service Catalog HelpSite vs Microsoft Dynamics 365 for Customer Service HelpSite vs Adobe RoboHelp.
What is HelpSite customer distribution based on company size?
What is HelpSite market share in the self-service-support?
What are the top countries that use HelpSite?
What are the top industries that use HelpSite?
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