Oracle Knowledge Management
Knowledge management solutions that support web self-service, agent-assisted service, and customer support.
Market Share of Oracle Knowledge Management
Current Customer(s)
664
Market Share (Est.)
7.19%
Ranking
#6
Top Competitors and Alternatives of Oracle Knowledge Management
The top three of Oracle Knowledge Management’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.72%, ServiceNow Service Catalog with 19.32%, Adobe RoboHelp with 15.67% market share.
Popular Comparisons
Top Competitors and Alternatives of Oracle Knowledge Management
The top three of Oracle Knowledge Management’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.72%, ServiceNow Service Catalog with 19.32%, Adobe RoboHelp with 15.67% market share.
Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service
Oracle Knowledge Management vs ServiceNow Service Catalog
Oracle Knowledge Management vs Adobe RoboHelp
Oracle Knowledge Management vs Solvvy
Oracle Knowledge Management vs HelpSite
Oracle Knowledge Management vs Salesforce Desk.com
Oracle Knowledge Management vs phpMyFAQ
Oracle Knowledge Management vs Do You Dream Up
Customers of Oracle Knowledge Management
Around the world in 2024, over 664 companies have started using Oracle Knowledge Management as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Qantas Airways Limited | 10,000+ | Mascot | New South Wales | Australia |     |
| Orange Business Services | 10,000+ | Paris | Ile-de-France | France | |
| Alcatel - Lucent | 10,000+ | New Providence | New Jersey | United States | |
| Underwriters Laboratories | 10,000+ | Northbrook | Illinois | United States | |
| Quest Diagnostics Incorporated | 10,000+ | Secaucus | New Jersey | United States | |
| Independence Blue Cross | 10,000+ | Philadelphia | Pennsylvania | United States | |
| SAIC, Inc. (Science Applications International Corporation) | 10,000+ | Reston | Virginia | United States | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| Bank of New York Mellon Company | 10,000+ | New York City | New York | United States | |
| StarTek | 10,000+ | Greenwood Village | Colorado | United States | |
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Oracle Knowledge Management Customers by Products and Services
The top three products and services offering customers that use Oracle Knowledge Management for Self Service Support are Cloud Services (44), Cybersecurity (35), Digital Transformation (30).
Customers
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Oracle Knowledge Management Customers by Employee Size
The majority of Oracle Knowledge Management's customers for the self-service-support category fall in the company size of 10,000+ employees (234 companies), 1,000 - 4,999 employees (132 companies), 100 - 249 employees (70 companies).
Employee Size
Oracle Knowledge Management Customers by Geography
The top three geographies of Oracle Knowledge Management for self-service-support are the United States with 315(58.88%), United Kingdom with 46(8.60%), India with 41(7.66%) customers respectively.
Customers
Employees of Oracle Knowledge Management
Also see other Products/Services by Oracle Knowledge Management in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle Knowledge Management competitors?
Oracle Knowledge Management’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of Oracle Knowledge Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Knowledge Management and 40,000 other technologies on the internet. You can also compare Oracle Knowledge Management and its feature with top competitors here : Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service Oracle Knowledge Management vs ServiceNow Service Catalog Oracle Knowledge Management vs Adobe RoboHelp.
What is Oracle Knowledge Management customer distribution based on company size?
What is Oracle Knowledge Management market share in the self-service-support?
What are the top countries that use Oracle Knowledge Management?
What are the top industries that use Oracle Knowledge Management?
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