Question 1

Who are the top Oracle Knowledge Management competitors?

Accepted Answer

Oracle Knowledge Management’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Oracle Knowledge Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Knowledge Management and 40,000 other technologies on the internet. You can also compare Oracle Knowledge Management and its feature with top competitors here : Oracle Knowledge Management vs ServiceNow Service Catalog Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service Oracle Knowledge Management vs Adobe RoboHelp.

Question 2

What is Oracle Knowledge Management customer distribution based on
            company size?

Accepted Answer

The majority of Oracle Knowledge Management’s customers for the self-service-support category fall in the company size of 10,000+ employees (243 companies). You can view a distribution chart of Oracle Knowledge Management customers by company size here.

Question 3

What is Oracle Knowledge Management market share in the
            self-service-support?

Accepted Answer

Oracle Knowledge Management has market share of
            9.52%
            in self-service-support market.
            Oracle Knowledge Management competes
            with 29 competitor tools in
            self-service-support category. The top alternatives for
            Oracle Knowledge Management self-service-support tool are
            ServiceNow Service Catalog with
                22.35%, Microsoft Dynamics 365 for Customer Service with
                21.00%, Adobe RoboHelp with
                17.00% market share.

Question 4

What are the top countries that use Oracle Knowledge Management?

Accepted Answer

Around the world in 2024, over
            594 companies
            have started using Oracle Knowledge Management as
            self-service-support tool. Companies using
            Oracle Knowledge Management for self-service-support are majorly
            from United States with
            285 customers.
            60.25% of Oracle Knowledge Management
            customers are from the United States. Other top countries
            using Oracle Knowledge Management are
            United Kingdom and India with 42(8.88%) and 35(7.40%) customers respectively.

Question 5

What are the top industries that use Oracle Knowledge Management?

Accepted Answer

Top industries that use Oracle Knowledge Management for
            self-service-support are Cloud Services (37), Cybersecurity (31), Financial Services (25).

Technology	Domains	Market Share (Est.)	Versus page
ServiceNow Service Catalog	1512	22.35%	Oracle Knowledge Management vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service	1421	21.00%	Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp	1150	17.00%	Oracle Knowledge Management vs Adobe RoboHelp
HelpSite	711	10.51%	Oracle Knowledge Management vs HelpSite
Salesforce Desk.com	471	6.96%	Oracle Knowledge Management vs Salesforce Desk.com
Solvvy	194	2.87%	Oracle Knowledge Management vs Solvvy
Support.com Cloud	93	1.37%	Oracle Knowledge Management vs Support.com Cloud
Do You Dream Up	89	1.32%	Oracle Knowledge Management vs Do You Dream Up
HelpSpot	78	1.15%	Oracle Knowledge Management vs HelpSpot
Synthetix	77	1.14%	Oracle Knowledge Management vs Synthetix
Aspect Self Service	61	0.90%	Oracle Knowledge Management vs Aspect Self Service
Magentrix	44	0.65%	Oracle Knowledge Management vs Magentrix
Helpy	39	0.58%	Oracle Knowledge Management vs Helpy
ScreenSteps	36	0.53%	Oracle Knowledge Management vs ScreenSteps
Talkus	25	0.37%	Oracle Knowledge Management vs Talkus
Magentrix PRM	16	0.24%	Oracle Knowledge Management vs Magentrix PRM
Snappy Helpdesk	15	0.22%	Oracle Knowledge Management vs Snappy Helpdesk
HelpDocs	14	0.21%	Oracle Knowledge Management vs HelpDocs
Gluru AI	11	0.16%	Oracle Knowledge Management vs Gluru AI
NABD System	11	0.16%	Oracle Knowledge Management vs NABD System

Customers	Employee Range	City	Region	Country
Macquarie Group	10,000+	Sydney	New South Wales	Australia
Xerox	10,000+	Norwalk	Connecticut	United States
Carnival Corporation & plc	10,000+	Miami	Florida	United States
Tech Mahindra	10,000+	Pune	Maharashtra	India
Mphasis	10,000+	Bengaluru	Karnataka	India
Nationwide	10,000+	Columbus	Ohio	United States
Adobe, Inc.	10,000+	San Jose	California	United States
Hertz	10,000+	Estero	Florida	United States
NCR Voyix	10,000+	Atlanta	Georgia	United States
Hewlett Packard Enterprise	10,000+	Houston	Texas	United States

Oracle Knowledge Management

Market Share of Oracle Knowledge Management

644

9.52%

#5

Top Competitors and Alternatives of Oracle Knowledge Management

Top Competitors and Alternatives of Oracle Knowledge Management

Customers of Oracle Knowledge Management

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Oracle Knowledge Management Customers by Products and Services

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Oracle Knowledge Management Customers by Employee Size

Oracle Knowledge Management Customers by Geography

Employees of Oracle Knowledge Management

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