Question 1

Who are the top Oracle Knowledge Management competitors?

Accepted Answer

Oracle Knowledge Management’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Oracle Knowledge Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Knowledge Management and 40,000 other technologies on the internet. You can also compare Oracle Knowledge Management and its feature with top competitors here : Oracle Knowledge Management vs ServiceNow Service Catalog Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service Oracle Knowledge Management vs Adobe RoboHelp.

Question 2

What is Oracle Knowledge Management customer distribution based on
            company size?

Accepted Answer

The majority of Oracle Knowledge Management’s customers for the self-service-support category fall in the company size of 10,000+ employees (647 companies). You can view a distribution chart of Oracle Knowledge Management customers by company size here.

Question 3

What is Oracle Knowledge Management market share in the
            self-service-support?

Accepted Answer

Oracle Knowledge Management has market share of
            11.41%
            in self-service-support market.
            Oracle Knowledge Management competes
            with 32 competitor tools in
            self-service-support category. The top alternatives for
            Oracle Knowledge Management self-service-support tool are
            ServiceNow Service Catalog with
                30.68%, Microsoft Dynamics 365 for Customer Service with
                26.19%, Adobe RoboHelp with
                10.96% market share.

Question 4

What are the top countries that use Oracle Knowledge Management?

Accepted Answer

Around the world in 2026, over
          1,687 companies
          have started using Oracle Knowledge Management as
          self-service-support tool. Companies using
          Oracle Knowledge Management for self-service-support are majorly
          from United States with
          791 customers.
          59.79% of Oracle Knowledge Management
          customers are from the United States. Other top countries
          using Oracle Knowledge Management are
          United Kingdom and India with 130(9.83%) and 102(7.71%) customers respectively.

Question 5

What are the top industries that use Oracle Knowledge Management?

Accepted Answer

Top industries that use Oracle Knowledge Management for
            self-service-support are Cloud Services (83), Digital Transformation (70), Cybersecurity (67).

Technology	Domains	Market Share (Est.)	Versus page
ServiceNow Service Catalog	4570	30.68%	Oracle Knowledge Management vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service	3901	26.19%	Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp	1633	10.96%	Oracle Knowledge Management vs Adobe RoboHelp
Salesforce Desk.com	882	5.92%	Oracle Knowledge Management vs Salesforce Desk.com
HelpSite	684	4.59%	Oracle Knowledge Management vs HelpSite
Synthetix	289	1.94%	Oracle Knowledge Management vs Synthetix
Solvvy	193	1.30%	Oracle Knowledge Management vs Solvvy
Aspect Self Service	172	1.15%	Oracle Knowledge Management vs Aspect Self Service
HelpSpot	167	1.12%	Oracle Knowledge Management vs HelpSpot
ScreenSteps	119	0.80%	Oracle Knowledge Management vs ScreenSteps
Support.com Cloud	97	0.65%	Oracle Knowledge Management vs Support.com Cloud
Do You Dream Up	92	0.62%	Oracle Knowledge Management vs Do You Dream Up
Magentrix	64	0.43%	Oracle Knowledge Management vs Magentrix
HelpDocs	63	0.42%	Oracle Knowledge Management vs HelpDocs
Helpy	54	0.36%	Oracle Knowledge Management vs Helpy
Magentrix PRM	52	0.35%	Oracle Knowledge Management vs Magentrix PRM
Inbenta Natural Language Search	22	0.15%	Oracle Knowledge Management vs Inbenta Natural Language Search
PortalGuard	21	0.14%	Oracle Knowledge Management vs PortalGuard
phpMyFAQ	21	0.14%	Oracle Knowledge Management vs phpMyFAQ
Relay Network	18	0.12%	Oracle Knowledge Management vs Relay Network

Customers	Employee Range	City	Region	Country
Verizon Connect	10,000+	Atlanta	Georgia	United States
Anheuser - Busch	10,000+	St. Louis	Missouri	United States
PepsiCo	10,000+	Purchase	New York	United States
Abbott	10,000+	North Chicago	Illinois	United States
Discover Financial Services	10,000+	Riverwoods	Illinois	United States
PPD	10,000+	Waltham	Massachusetts	United States
Amgen	10,000+	Thousand Oaks	California	United States
Estacio	10,000+	Rio de Janeiro	Rio de Janeiro	Brazil
National Express LLC	10,000+	Lisle	Illinois	United States
NTT	10,000+	Tokyo	Tokyo	Japan

Oracle Knowledge Management

Market Share of Oracle Knowledge Management

1700

11.41%

#3

Top Competitors and Alternatives of Oracle Knowledge Management

Top Competitors and Alternatives of Oracle Knowledge Management

Customers of Oracle Knowledge Management

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Oracle Knowledge Management Customers by Products and Services

Download the 6sense Chrome Extension to get verified contact data of Oracle Knowledge Management employees

Oracle Knowledge Management Customers by Employee Size

Oracle Knowledge Management Customers by Geography

Employees of Oracle Knowledge Management

Also see other Products/Services by Oracle Knowledge Management in:

FAQ

Get everything in one place

Interested in 6sense for your organization?

Company

Browse 6sense Data