Microsoft Dynamics 365 for Customer Service Vs Oracle Knowledge Management : In-Depth Comparison

Not sure if Microsoft Dynamics 365 for Customer Service, or Oracle Knowledge Management is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Microsoft Dynamics 365 for Customer Service vs Oracle Knowledge Management customers by industry, by geography and by buying patterns.

tech-vs-img

Microsoft Dynamics 365 for Customer Service competes with other products in the Self Service Support, Customer Support Services categories. It has a 19.72% market share in the Self Service Support category, and Microsoft Dynamics 365 for Customer Service has 1,200 customers in 10 countries.

vs-image

Oracle Knowledge Management competes with other products in the Project Collaboration, categories. It has a 9.91% market share in the Self Service Support category, and Oracle Knowledge Management has 603 customers in 10 countries.

Categories where Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete

Self Service Support
Customer Support Services

Choose Technologies to compare

Microsoft Dynamics 365 for Customer Service

arrow
vs-image
vs-image
image

Comparing the customer bases of Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management

Comparing the customer bases of Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management, we can see that Microsoft Dynamics 365 for Customer Service has 1,200 customer(s), while Oracle Knowledge Management has 603 customer(s). In the Self Service Support category, with 1,200 customer(s) Microsoft Dynamics 365 for Customer Service stands at 2nd place by ranking, while Oracle Knowledge Management with 603 customer(s), is at the 5th place.

Microsoft Dynamics 365 for Customer Service

star

2nd

1,200 Customer

Oracle Knowledge Management

star

5th

603 Customer

Comparing the market share of Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management

Microsoft Dynamics 365 for Customer Service has a 19.72% market share in the Self Service Support category, while Oracle Knowledge Management has a 9.91% market share in the same space.

Compare Microsoft Dynamics 365 for Customer Service vs Oracle Knowledge Management customers by geography

Comparing Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management customers based on their geographic location, we can see that Microsoft Dynamics 365 for Customer Service has more customers in United States, United Kingdom and Canada, while Oracle Knowledge Management has more customers in United States.

Microsoft Dynamics 365 for Customer Service

Oracle Knowledge Management

Customer Movements for this month

Gain actionable insights about the buying patterns of Microsoft Dynamics 365 for Customer Service vs Oracle Knowledge Management’s target audience.

Microsoft Dynamics 365 for Customer Service

New

11 Customer

Lost

37 Customer

Oracle Knowledge Management

No Data found for Oracle Knowledge Management

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete against each other?

Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete against each other in the Self Service Support, Customer Support Services.

faq icon

How does the market share of Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compare in the Self Service Support market?

faq icon

How many customers are acquired by Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management in the Self Service Support segment?

faq icon

What are the countries in which Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management has more customers?

faq icon

Choose Technologies to compare

image
vs-image
vs-image
image

6Sense Chrome Extension

Save 15 hours a week on sales research

Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.

Install Now
Company Logo

Get instant access to B2B contact data across the web

Sign Up Today