Not sure if Microsoft Dynamics 365 for Customer Service, or Oracle Knowledge Management is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Microsoft Dynamics 365 for Customer Service vs Oracle Knowledge Management customers by industry, by geography and by buying patterns.
Microsoft Dynamics 365 for Customer Service competes with other products in the Self Service Support, Customer Support Services categories. It has a 19.72% market share in the Self Service Support category, and Microsoft Dynamics 365 for Customer Service has 1,200 customers in 10 countries.
Oracle Knowledge Management competes with other products in the Project Collaboration, categories. It has a 9.91% market share in the Self Service Support category, and Oracle Knowledge Management has 603 customers in 10 countries.
Categories where Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete
Microsoft Dynamics 365 for Customer Service
Comparing the customer bases of Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management, we can see that Microsoft Dynamics 365 for Customer Service has 1,200 customer(s), while Oracle Knowledge Management has 603 customer(s). In the Self Service Support category, with 1,200 customer(s) Microsoft Dynamics 365 for Customer Service stands at 2nd place by ranking, while Oracle Knowledge Management with 603 customer(s), is at the 5th place.
Microsoft Dynamics 365 for Customer Service
2nd
1,200 Customer
Oracle Knowledge Management
5th
603 Customer
Microsoft Dynamics 365 for Customer Service has a 19.72% market share in the Self Service Support category, while Oracle Knowledge Management has a 9.91% market share in the same space.
Comparing Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management customers based on their geographic location, we can see that Microsoft Dynamics 365 for Customer Service has more customers in United States, United Kingdom and Canada, while Oracle Knowledge Management has more customers in United States.
Microsoft Dynamics 365 for Customer Service
Oracle Knowledge Management
Gain actionable insights about the buying patterns of Microsoft Dynamics 365 for Customer Service vs Oracle Knowledge Management’s target audience.
Microsoft Dynamics 365 for Customer Service
New
11 Customer
Lost
37 Customer
Oracle Knowledge Management
Find answers to the most often asked questions by users.
What are the different markets in which Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete against each other?
Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compete against each other in the Self Service Support, Customer Support Services.
How does the market share of Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management compare in the Self Service Support market?
How many customers are acquired by Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management in the Self Service Support segment?
What are the countries in which Microsoft Dynamics 365 for Customer Service and Oracle Knowledge Management has more customers?
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