HelpSpot
HelpSpot is a helpdesk and customer service software that is available both via SaaS as well as on-premise
Market Share of HelpSpot
Current Customer(s)
82
Market Share (Est.)
0.89%
Ranking
#12
Top Competitors and Alternatives of HelpSpot
The top three of HelpSpot’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.72%, ServiceNow Service Catalog with 19.32%, Adobe RoboHelp with 15.67% market share.
Popular Comparisons
Top Competitors and Alternatives of HelpSpot
The top three of HelpSpot’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.72%, ServiceNow Service Catalog with 19.32%, Adobe RoboHelp with 15.67% market share.
HelpSpot vs Microsoft Dynamics 365 for Customer Service
HelpSpot vs ServiceNow Service Catalog
HelpSpot vs Adobe RoboHelp
HelpSpot vs Solvvy
HelpSpot vs HelpSite
HelpSpot vs Oracle Knowledge Management
HelpSpot vs Salesforce Desk.com
HelpSpot vs phpMyFAQ
Customers of HelpSpot
Around the world in 2024, over 82 companies have started using HelpSpot as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NinjaTrader Group | 100 - 249 | Denver | Colorado | United States |     |
| University Of Cincinnati | 10,000+ | Cincinnati | Ohio | United States | |
| SUNY Cortland | 10,000+ | Cortland | New York | United States | |
| DACHSER GmbH & Co.KG | 10,000+ | Kempten (Allgaeu) | Bavaria | Germany | |
| Steelcase, Inc. | 10,000+ | Grand Rapids | Michigan | United States | |
| Novartis AG | 10,000+ | Basel | Basel-City | Switzerland | |
| J.B. Hunt Transport Services, Inc. | 10,000+ | Lowell | Arkansas | United States | |
| Open Text Corporation | 10,000+ | Waterloo | Ontario | Canada | |
| Associa | 10,000+ | Dallas | Texas | United States | |
| Thomson Reuters Corporation | 10,000+ | Toronto | Ontario | Canada | |
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HelpSpot Customers by Products and Services
The top three products and services offering customers that use HelpSpot for Self Service Support are Continuing Education (4), Online Learning (4), Higher Education (4).
Customers
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HelpSpot Customers by Employee Size
The majority of HelpSpot's customers for the self-service-support category fall in the company size of 100 - 249 employees (19 companies), 500 - 999 employees (11 companies), 5,000 - 9,999 employees (10 companies).
Employee Size
HelpSpot Customers by Geography
The top three geographies of HelpSpot for self-service-support are the United States with 60(75.00%), United Kingdom with 6(7.50%), Canada with 5(6.25%) customers respectively.
Customers
Employees of HelpSpot
Also see other Products/Services by HelpSpot in:
FAQ
Find answers to the most often asked questions by users.
Who are the top HelpSpot competitors?
HelpSpot’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of HelpSpot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSpot and 40,000 other technologies on the internet. You can also compare HelpSpot and its feature with top competitors here : HelpSpot vs Microsoft Dynamics 365 for Customer Service HelpSpot vs ServiceNow Service Catalog HelpSpot vs Adobe RoboHelp.
What is HelpSpot customer distribution based on company size?
What is HelpSpot market share in the self-service-support?
What are the top countries that use HelpSpot?
What are the top industries that use HelpSpot?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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