Question 1

What are the different markets in which
        HelpSite and
        HelpSpot compete against each other?

Accepted Answer

HelpSite and
        HelpSpot compete against each other in
        the Help Desk And Ticketing, Self Service Support, Customer Support Services.

Question 2

How does the market share of
        HelpSite
        and HelpSpot compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        HelpSite has a
        11.82%
        market share in comparison to
        HelpSpot’s
        1.09%.
        Since it has a better market share coverage,
        HelpSite holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpSpot holds the
        10th spot.

Question 3

How many customers are acquired by
        HelpSite and
        HelpSpot in the
        Self Service Support segment?

Accepted Answer

HelpSite has
        729 customers and
        HelpSpot has
        67 customers in the
        Self Service Support
        segment. HelpSite has
        662 more customers than
        HelpSpot in this category.

Question 4

What are the countries in which
        HelpSite and
        HelpSpot has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
HelpSpot has more customers in United States, Canada and United Kingdom.

HelpSite Vs HelpSpot : In-Depth Comparison

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Comparing the customer bases of HelpSite and HelpSpot

Comparing the market share of HelpSite and HelpSpot

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