Question 1

What are the different markets in which
        Adobe RoboHelp and
        HelpSpot compete against each other?

Accepted Answer

Adobe RoboHelp and
        HelpSpot compete against each other in
        the Self Service Support, Help Desk And Ticketing.

Question 2

How does the market share of
        Adobe RoboHelp
        and HelpSpot compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Adobe RoboHelp has a
        16.30%
        market share in comparison to
        HelpSpot’s
        1.09%.
        Since it has a better market share coverage,
        Adobe RoboHelp holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpSpot holds the
        10th spot.

Question 3

How many customers are acquired by
        Adobe RoboHelp and
        HelpSpot in the
        Self Service Support segment?

Accepted Answer

Adobe RoboHelp has
        1,005 customers and
        HelpSpot has
        67 customers in the
        Self Service Support
        segment. Adobe RoboHelp has
        938 more customers than
        HelpSpot in this category.

Question 4

What are the countries in which
        Adobe RoboHelp and
        HelpSpot has more customers?

Accepted Answer

Adobe RoboHelp has more customers in United States, Germany and India.
HelpSpot has more customers in United States, Canada and United Kingdom.

Adobe RoboHelp Vs HelpSpot : In-Depth Comparison

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Comparing the customer bases of Adobe RoboHelp and HelpSpot

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