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Adobe RoboHelp

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Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Self Service Support
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Market Share of Adobe RoboHelp

Current Customer(s)

1005

Market Share (Est.)

16.30%

Ranking

#3

Top Competitors and Alternatives of Adobe RoboHelp

The top three of Adobe RoboHelp’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, HelpSite with 11.82% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog131521.33%Adobe RoboHelp vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service116518.89%Adobe RoboHelp vs Microsoft Dynamics 365 for Customer Service
HelpSite72911.82%Adobe RoboHelp vs HelpSite
Oracle Knowledge Management6019.75%Adobe RoboHelp vs Oracle Knowledge Management
Salesforce Desk.com4306.97%Adobe RoboHelp vs Salesforce Desk.com
Solvvy1993.23%Adobe RoboHelp vs Solvvy
Synthetix1652.68%Adobe RoboHelp vs Synthetix
Support.com Cloud1071.74%Adobe RoboHelp vs Support.com Cloud
HelpSpot671.09%Adobe RoboHelp vs HelpSpot
Do You Dream Up651.05%Adobe RoboHelp vs Do You Dream Up
Aspect Self Service520.84%Adobe RoboHelp vs Aspect Self Service
Magentrix420.68%Adobe RoboHelp vs Magentrix
Helpy410.66%Adobe RoboHelp vs Helpy
ScreenSteps340.55%Adobe RoboHelp vs ScreenSteps
Talkus250.41%Adobe RoboHelp vs Talkus
Snappy Helpdesk170.28%Adobe RoboHelp vs Snappy Helpdesk
Magentrix PRM150.24%Adobe RoboHelp vs Magentrix PRM
Gluru AI130.21%Adobe RoboHelp vs Gluru AI
HelpDocs110.18%Adobe RoboHelp vs HelpDocs
NABD System110.18%Adobe RoboHelp vs NABD System
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Popular Comparisons

Top Competitors and Alternatives of Adobe RoboHelp

The top three of Adobe RoboHelp’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, HelpSite with 11.82% market share.

Adobe RoboHelp vs ServiceNow Service Catalog

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Adobe RoboHelp vs Microsoft Dynamics 365 for Customer Service

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Adobe RoboHelp vs HelpSite

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Adobe RoboHelp vs Oracle Knowledge Management

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Adobe RoboHelp vs Salesforce Desk.com

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Adobe RoboHelp vs Solvvy

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Adobe RoboHelp vs Synthetix

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Adobe RoboHelp vs Support.com Cloud

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Customers of Adobe RoboHelp

Around the world in 2025, over 1005 companies have started using Adobe RoboHelp as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Martin Marietta Materials10,000+RaleighNorth CarolinaUnited States
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Adobe, Inc.10,000+San JoseCaliforniaUnited States
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Conduent10,000+Florham ParkNew JerseyUnited States
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Raymond James10,000+GreensboroNorth CarolinaUnited States
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Northern Trust10,000+ChicagoIllinoisUnited States
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Sabre10,000+SouthlakeTexasUnited States
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Dell10,000+Round RockTexasUnited States
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The Bank Of New York Mellon Corporation10,000+New York CityNew YorkUnited States
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Teradata10,000+San DiegoCaliforniaUnited States
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Louis Dreyfus Company10,000+WiltonConnecticutUnited States
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Adobe RoboHelp Customers by Products and Services

The top three products and services offering customers that use Adobe RoboHelp for Self Service Support are Cloud Services (34), Data Analytics (32), Consulting (32).

Customers

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Adobe RoboHelp Customers by Employee Size

The majority of Adobe RoboHelp's customers for the self-service-support category fall in the company size of 10,000+ employees (229 companies), 100 - 249 employees (157 companies), 1,000 - 4,999 employees (150 companies).

Employee Size

Adobe RoboHelp Customers by Geography

The top three geographies of Adobe RoboHelp for self-service-support are the United States with 536(56.30%), Germany with 207(21.74%), India with 63(6.62%) customers respectively.

Customers

Employees of Adobe RoboHelp

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Also see other Products/Services by Adobe RoboHelp in:

Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Adobe RoboHelp competitors?

Adobe RoboHelp’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, HelpSite. You can view a full list of Adobe RoboHelp competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Adobe RoboHelp and 40,000 other technologies on the internet. You can also compare Adobe RoboHelp and its feature with top competitors here : Adobe RoboHelp vs ServiceNow Service Catalog Adobe RoboHelp vs Microsoft Dynamics 365 for Customer Service Adobe RoboHelp vs HelpSite.

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What is Adobe RoboHelp customer distribution based on company size?

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What is Adobe RoboHelp market share in the self-service-support?

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What are the top countries that use Adobe RoboHelp?

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What are the top industries that use Adobe RoboHelp?

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