Question 1

What are the different markets in which
        Adobe RoboHelp and
        Synthetix compete against each other?

Accepted Answer

Adobe RoboHelp and
        Synthetix compete against each other in
        the Self Service Support, Cloud Contact Center Software, Virtual Agent.

Question 2

How does the market share of
        Adobe RoboHelp
        and Synthetix compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Adobe RoboHelp has a
        15.48%
        market share in comparison to
        Synthetix’s
        1.66%.
        Since it has a better market share coverage,
        Adobe RoboHelp holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Synthetix holds the
        10th spot.

Question 3

How many customers are acquired by
        Adobe RoboHelp and
        Synthetix in the
        Self Service Support segment?

Accepted Answer

Adobe RoboHelp has
        1,403 customers and
        Synthetix has
        150 customers in the
        Self Service Support
        segment. Adobe RoboHelp has
        1253 more customers than
        Synthetix in this category.

Question 4

What are the countries in which
        Adobe RoboHelp and
        Synthetix has more customers?

Accepted Answer

Adobe RoboHelp has more customers in United States, Germany and India.
Synthetix has more customers in United Kingdom, United States and Netherlands.

Adobe RoboHelp Vs Synthetix : In-Depth Comparison

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Comparing the customer bases of Adobe RoboHelp and Synthetix

Comparing the market share of Adobe RoboHelp and Synthetix

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