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Salesforce Desk.com

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Desk.com is a customer service app for small businesses.

Self Service Support
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Market Share of Salesforce Desk.com

Current Customer(s)

430

Market Share (Est.)

5.99%

Ranking

#7

Top Competitors and Alternatives of Salesforce Desk.com

The top three of Salesforce Desk.com’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.56%, Microsoft Dynamics 365 for Customer Service with 19.92%, Adobe RoboHelp with 15.49% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog147720.56%Salesforce Desk.com vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service143119.92%Salesforce Desk.com vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp111315.49%Salesforce Desk.com vs Adobe RoboHelp
HelpSite76710.68%Salesforce Desk.com vs HelpSite
Solvvy6569.13%Salesforce Desk.com vs Solvvy
Oracle Knowledge Management5958.28%Salesforce Desk.com vs Oracle Knowledge Management
Synthetix1391.93%Salesforce Desk.com vs Synthetix
Support.com Cloud931.29%Salesforce Desk.com vs Support.com Cloud
Do You Dream Up931.29%Salesforce Desk.com vs Do You Dream Up
HelpSpot700.97%Salesforce Desk.com vs HelpSpot
Aspect Self Service580.81%Salesforce Desk.com vs Aspect Self Service
Magentrix430.60%Salesforce Desk.com vs Magentrix
Helpy390.54%Salesforce Desk.com vs Helpy
ScreenSteps340.47%Salesforce Desk.com vs ScreenSteps
Talkus270.38%Salesforce Desk.com vs Talkus
Magentrix PRM150.21%Salesforce Desk.com vs Magentrix PRM
Snappy Helpdesk140.19%Salesforce Desk.com vs Snappy Helpdesk
Gluru AI120.17%Salesforce Desk.com vs Gluru AI
NABD System120.17%Salesforce Desk.com vs NABD System
HelpDocs110.15%Salesforce Desk.com vs HelpDocs
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Desk.com

The top three of Salesforce Desk.com’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.56%, Microsoft Dynamics 365 for Customer Service with 19.92%, Adobe RoboHelp with 15.49% market share.

Salesforce Desk.com vs ServiceNow Service Catalog

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Salesforce Desk.com vs Microsoft Dynamics 365 for Customer Service

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Salesforce Desk.com vs Adobe RoboHelp

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Salesforce Desk.com vs HelpSite

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Salesforce Desk.com vs Solvvy

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Salesforce Desk.com vs Oracle Knowledge Management

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Salesforce Desk.com vs Synthetix

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Salesforce Desk.com vs Support.com Cloud

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Customers of Salesforce Desk.com

Around the world in 2024, over 430 companies have started using Salesforce Desk.com as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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Hub International Ltd.10,000+ChicagoIllinoisUnited States
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Thomson Reuters10,000+TorontoOntarioCanada
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Samsung10,000+SuwonGyeonggi-doKorea
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Rutgers University10,000+New BrunswickNew JerseyUnited States
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Infosys10,000+BengaluruKarnatakaIndia
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Oracle Corporation10,000+AustinTexasUnited States
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TransUnion10,000+ChicagoIllinoisUnited States
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Facebook10,000+Menlo ParkCaliforniaUnited States
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Accenture10,000+DublinLeinsterIreland
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Salesforce Desk.com Customers by Products and Services

The top three products and services offering customers that use Salesforce Desk.com for Self Service Support are Technology (17), Saas (14), Education (12).

Customers

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Salesforce Desk.com Customers by Employee Size

The majority of Salesforce Desk.com's customers for the self-service-support category fall in the company size of 100 - 249 employees (108 companies), 20 - 49 employees (87 companies), 1,000 - 4,999 employees (55 companies).

Employee Size

Salesforce Desk.com Customers by Geography

The top three geographies of Salesforce Desk.com for self-service-support are the United States with 348(84.67%), Canada with 19(4.62%), United Kingdom with 15(3.65%) customers respectively.

Customers

Employees of Salesforce Desk.com

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Also see other Products/Services by Salesforce Desk.com in:

Self Service Support
Customer Support Services
Helpdesk Tools
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Desk.com competitors?

Salesforce Desk.com’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Salesforce Desk.com competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Desk.com and 40,000 other technologies on the internet. You can also compare Salesforce Desk.com and its feature with top competitors here : Salesforce Desk.com vs ServiceNow Service Catalog Salesforce Desk.com vs Microsoft Dynamics 365 for Customer Service Salesforce Desk.com vs Adobe RoboHelp.

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What is Salesforce Desk.com customer distribution based on company size?

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What is Salesforce Desk.com market share in the self-service-support?

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What are the top countries that use Salesforce Desk.com?

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What are the top industries that use Salesforce Desk.com?

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