Question 1

What are the different markets in which
        Salesforce Desk.com and
        Helpy compete against each other?

Accepted Answer

Salesforce Desk.com and
        Helpy compete against each other in
        the Help Desk And Ticketing, Self Service Support, Customer Support Services.

Question 2

How does the market share of
        Salesforce Desk.com
        and Helpy compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Salesforce Desk.com has a
        7.11%
        market share in comparison to
        Helpy’s
        0.68%.
        Since it has a better market share coverage,
        Salesforce Desk.com holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Helpy holds the
        13th spot.

Question 3

How many customers are acquired by
        Salesforce Desk.com and
        Helpy in the
        Self Service Support segment?

Accepted Answer

Salesforce Desk.com has
        426 customers and
        Helpy has
        41 customers in the
        Self Service Support
        segment. Salesforce Desk.com has
        385 more customers than
        Helpy in this category.

Question 4

What are the countries in which
        Salesforce Desk.com and
        Helpy has more customers?

Accepted Answer

Salesforce Desk.com has more customers in United States, Canada and United Kingdom.
Helpy has more customers in United States, Italy and Netherlands.

Salesforce Desk.com Vs Helpy : In-Depth Comparison

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Comparing the customer bases of Salesforce Desk.com and Helpy

Comparing the market share of Salesforce Desk.com and Helpy

Compare Salesforce Desk.com vs Helpy customers by geography

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