Question 1

What are the different markets in which
        HelpSite and
        Salesforce Desk.com compete against each other?

Accepted Answer

HelpSite and
        Salesforce Desk.com compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Self Service Support.

Question 2

How does the market share of
        HelpSite
        and Salesforce Desk.com compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        HelpSite has a
        11.82%
        market share in comparison to
        Salesforce Desk.com’s
        6.97%.
        Since it has a better market share coverage,
        HelpSite holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Salesforce Desk.com holds the
        6th spot.

Question 3

How many customers are acquired by
        HelpSite and
        Salesforce Desk.com in the
        Self Service Support segment?

Accepted Answer

HelpSite has
        729 customers and
        Salesforce Desk.com has
        430 customers in the
        Self Service Support
        segment. HelpSite has
        299 more customers than
        Salesforce Desk.com in this category.

Question 4

What are the countries in which
        HelpSite and
        Salesforce Desk.com has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Salesforce Desk.com has more customers in United States, Canada and United Kingdom.

HelpSite Vs Salesforce Desk.com : In-Depth Comparison

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Comparing the customer bases of HelpSite and Salesforce Desk.com

Comparing the market share of HelpSite and Salesforce Desk.com

Compare HelpSite vs Salesforce Desk.com customers by geography

Customer Movements for this month

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