Question 1

What are the different markets in which
        Synthetix and
        HelpSpot compete against each other?

Accepted Answer

Synthetix and
        HelpSpot compete against each other in
        the Self Service Support, Cloud Contact Center Software, Help Desk And Ticketing, Virtual Agent.

Question 2

How does the market share of
        Synthetix
        and HelpSpot compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Synthetix has a
        3.33%
        market share in comparison to
        HelpSpot’s
        0.95%.
        Since it has a better market share coverage,
        Synthetix holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpSpot holds the
        11th spot.

Question 3

How many customers are acquired by
        Synthetix and
        HelpSpot in the
        Self Service Support segment?

Accepted Answer

Synthetix has
        295 customers and
        HelpSpot has
        84 customers in the
        Self Service Support
        segment. Synthetix has
        211 more customers than
        HelpSpot in this category.

Question 4

What are the countries in which
        Synthetix and
        HelpSpot has more customers?

Accepted Answer

Synthetix has more customers in United Kingdom, United States and Chile.
HelpSpot has more customers in United States, Canada and United Kingdom.

Synthetix Vs HelpSpot : In-Depth Comparison

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Comparing the customer bases of Synthetix and HelpSpot

Comparing the market share of Synthetix and HelpSpot

Compare Synthetix vs HelpSpot customers by geography

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