Question 1

What are the different markets in which
        HelpSpot and
        HelpDocs compete against each other?

Accepted Answer

HelpSpot and
        HelpDocs compete against each other in
        the Self Service Support, Help Desk And Ticketing, User Guides And Help Documentation Software.

Question 2

How does the market share of
        HelpSpot
        and HelpDocs compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        HelpSpot has a
        1.03%
        market share in comparison to
        HelpDocs’s
        0.33%.
        Since it has a better market share coverage,
        HelpSpot holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpDocs holds the
        16th spot.

Question 3

How many customers are acquired by
        HelpSpot and
        HelpDocs in the
        Self Service Support segment?

Accepted Answer

HelpSpot has
        104 customers and
        HelpDocs has
        33 customers in the
        Self Service Support
        segment. HelpSpot has
        71 more customers than
        HelpDocs in this category.

Question 4

What are the countries in which
        HelpSpot and
        HelpDocs has more customers?

Accepted Answer

HelpSpot has more customers in United States, Canada and United Kingdom.
HelpDocs has more customers in United States, India and United Kingdom.

HelpSpot Vs HelpDocs : In-Depth Comparison

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Comparing the market share of HelpSpot and HelpDocs

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