ServiceNow Service Catalog Vs Salesforce Desk.com : In-Depth Comparison

What are the different markets in which ServiceNow Service Catalog and Salesforce Desk.com compete against each other?

ServiceNow Service Catalog and Salesforce Desk.com compete against each other in the Self Service Support, Customer Support Services, Help Desk And Ticketing.

How does the market share of ServiceNow Service Catalog and Salesforce Desk.com compare in the Self Service Support market?

In the Self Service Support market, ServiceNow Service Catalog has a 20.30% market share in comparison to Salesforce Desk.com’s 7.07%. Since it has a better market share coverage, ServiceNow Service Catalog holds the 1st spot in 6sense's Market Share Ranking Index for the Self Service Support category, while Salesforce Desk.com holds the 6th spot.

How many customers are acquired by ServiceNow Service Catalog and Salesforce Desk.com in the Self Service Support segment?

ServiceNow Service Catalog has 1,235 customers and Salesforce Desk.com has 430 customers in the Self Service Support segment. ServiceNow Service Catalog has 805 more customers than Salesforce Desk.com in this category.

What are the countries in which ServiceNow Service Catalog and Salesforce Desk.com has more customers?

ServiceNow Service Catalog has more customers in United States, Canada and India.
Salesforce Desk.com has more customers in United States, Canada and United Kingdom.