Question 1

What are the different markets in which
        Support.com Cloud and
        Helpy compete against each other?

Accepted Answer

Support.com Cloud and
        Helpy compete against each other in
        the Self Service Support, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        Support.com Cloud
        and Helpy compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Support.com Cloud has a
        1.74%
        market share in comparison to
        Helpy’s
        0.66%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Helpy holds the
        14th spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        Helpy in the
        Self Service Support segment?

Accepted Answer

Support.com Cloud has
        107 customers and
        Helpy has
        41 customers in the
        Self Service Support
        segment. Support.com Cloud has
        66 more customers than
        Helpy in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        Helpy has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
Helpy has more customers in United States, Italy and Netherlands.

Support.com Cloud Vs Helpy : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and Helpy

Comparing the market share of Support.com Cloud and Helpy

Compare Support.com Cloud vs Helpy customers by geography

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