Eptica
Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more
Market Share of Eptica
Current Customer(s)
8
Market Share (Est.)
0.13%
Ranking
#25
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| ServiceNow Service Catalog | 1315 | 21.33% | Eptica vs ServiceNow Service Catalog |
| Microsoft Dynamics 365 for Customer Service | 1165 | 18.89% | Eptica vs Microsoft Dynamics 365 for Customer Service |
| Adobe RoboHelp | 1005 | 16.30% | Eptica vs Adobe RoboHelp |
| HelpSite | 729 | 11.82% | Eptica vs HelpSite |
| Oracle Knowledge Management | 601 | 9.75% | Eptica vs Oracle Knowledge Management |
| Salesforce Desk.com | 430 | 6.97% | Eptica vs Salesforce Desk.com |
| Solvvy | 199 | 3.23% | Eptica vs Solvvy |
| Synthetix | 165 | 2.68% | Eptica vs Synthetix |
| Support.com Cloud | 107 | 1.74% | Eptica vs Support.com Cloud |
| HelpSpot | 67 | 1.09% | Eptica vs HelpSpot |
| Do You Dream Up | 65 | 1.05% | Eptica vs Do You Dream Up |
| Aspect Self Service | 52 | 0.84% | Eptica vs Aspect Self Service |
| Magentrix | 42 | 0.68% | Eptica vs Magentrix |
| Helpy | 41 | 0.66% | Eptica vs Helpy |
| ScreenSteps | 34 | 0.55% | Eptica vs ScreenSteps |
| Talkus | 25 | 0.41% | Eptica vs Talkus |
| Snappy Helpdesk | 17 | 0.28% | Eptica vs Snappy Helpdesk |
| Magentrix PRM | 15 | 0.24% | Eptica vs Magentrix PRM |
| Gluru AI | 13 | 0.21% | Eptica vs Gluru AI |
| HelpDocs | 11 | 0.18% | Eptica vs HelpDocs |
Popular Comparisons
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.
Eptica vs ServiceNow Service Catalog
Eptica vs Microsoft Dynamics 365 for Customer Service
Eptica vs Adobe RoboHelp
Eptica vs HelpSite
Eptica vs Oracle Knowledge Management
Eptica vs Salesforce Desk.com
Eptica vs Solvvy
Eptica vs Synthetix
Customers of Eptica
Around the world in 2025, over 8 companies have started using Eptica as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Grepsr | 250 - 499 | Kathmandu | Central Region | Nepal |     |
| Enghouse | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France | |
| Eptica | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France | |
| Antiseptica | 50 - 99 | Pulheim | North Rhine-Westphalia | Germany | |
| Wheelhouse | 20 - 49 | San Francisco | California | United States | |
| Customer Experience Update | 0 - 9 | El Segundo | California | United States | |
| Customer Contact Central | 0 - 9 | El Segundo | California | United States | |
| Romed | 0 - 9 | Zoersel | Flanders | Belgium | |
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Eptica Customers by Products and Services
The top three products and services offering customers that use Eptica for Self Service Support are Logiciel Centre De Contact (2), Social (1), Business Intelligence (1).
Customers
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Eptica Customers by Employee Size
The majority of Eptica's customers for the self-service-support category fall in the company size of 0 - 9 employees (3 companies), 100 - 249 employees (2 companies), 250 - 499 employees (1 companies).
Employee Size
Eptica Customers by Geography
The top three geographies of Eptica for self-service-support are the United States with 3(37.50%), France with 2(25.00%), Belgium with 1(12.50%) customers respectively.
Customers
Employees of Eptica
Also see other Products/Services by Eptica in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Eptica competitors?
Eptica’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs ServiceNow Service Catalog Eptica vs Microsoft Dynamics 365 for Customer Service Eptica vs Adobe RoboHelp.
What is Eptica customer distribution based on company size?
What is Eptica market share in the self-service-support?
What are the top countries that use Eptica?
What are the top industries that use Eptica?
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