Eptica
Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more
Market Share of Eptica
Current Customer(s)
7
Market Share (Est.)
0.07%
Ranking
#28
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.04%, Microsoft Dynamics 365 for Customer Service with 18.61%, Adobe RoboHelp with 15.90% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| ServiceNow Service Catalog | 2064 | 20.04% | Eptica vs ServiceNow Service Catalog |
| Microsoft Dynamics 365 for Customer Service | 1917 | 18.61% | Eptica vs Microsoft Dynamics 365 for Customer Service |
| Adobe RoboHelp | 1638 | 15.90% | Eptica vs Adobe RoboHelp |
| Solvvy | 1153 | 11.19% | Eptica vs Solvvy |
| Oracle Knowledge Management | 897 | 8.71% | Eptica vs Oracle Knowledge Management |
| HelpSite | 815 | 7.91% | Eptica vs HelpSite |
| Salesforce Desk.com | 670 | 6.50% | Eptica vs Salesforce Desk.com |
| phpMyFAQ | 194 | 1.88% | Eptica vs phpMyFAQ |
| Do You Dream Up | 177 | 1.72% | Eptica vs Do You Dream Up |
| Synthetix | 155 | 1.50% | Eptica vs Synthetix |
| HelpSpot | 105 | 1.02% | Eptica vs HelpSpot |
| Support.com Cloud | 96 | 0.93% | Eptica vs Support.com Cloud |
| Aspect Self Service | 82 | 0.80% | Eptica vs Aspect Self Service |
| Helpy | 55 | 0.53% | Eptica vs Helpy |
| Magentrix | 48 | 0.47% | Eptica vs Magentrix |
| ScreenSteps | 46 | 0.45% | Eptica vs ScreenSteps |
| Talkus | 34 | 0.33% | Eptica vs Talkus |
| Relay Network | 24 | 0.23% | Eptica vs Relay Network |
| Magentrix PRM | 22 | 0.21% | Eptica vs Magentrix PRM |
| Snappy Helpdesk | 20 | 0.19% | Eptica vs Snappy Helpdesk |
Popular Comparisons
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.04%, Microsoft Dynamics 365 for Customer Service with 18.61%, Adobe RoboHelp with 15.90% market share.
Eptica vs ServiceNow Service Catalog
Eptica vs Microsoft Dynamics 365 for Customer Service
Eptica vs Adobe RoboHelp
Eptica vs Solvvy
Eptica vs Oracle Knowledge Management
Eptica vs HelpSite
Eptica vs Salesforce Desk.com
Eptica vs phpMyFAQ
Customers of Eptica
Around the world in 2024, over 7 companies have started using Eptica as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Eptica | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France |     |
| Wheelhouse Enterprises | 20 - 49 | San Francisco | California | United States | |
| Eptica, An Enghouse Company | 20 - 49 | Boulogne-Billancourt | Ile-de-France | France | |
| ANTISEPTICA | 10 - 19 | Pulheim | North Rhine-Westphalia | Germany | |
| Customer Contact Central | 0 - 9 | El Segundo | California | United States | |
| Customer Experience Update | 0 - 9 | El Segundo | California | United States | |
| Romed | 0 - 9 | Zoersel | Flanders | Belgium | |
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Eptica Customers by Products and Services
The top three products and services offering customers that use Eptica for Self Service Support are Logiciel Centre De Contact (2), Social (1), Web Chat (1).
Customers
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Eptica Customers by Employee Size
The majority of Eptica's customers for the self-service-support category fall in the company size of 0 - 9 employees (3 companies), 20 - 49 employees (2 companies), 100 - 249 employees (1 companies).
Employee Size
Eptica Customers by Geography
The top three geographies of Eptica for self-service-support are the United States with 3(42.86%), France with 2(28.57%), Germany with 1(14.29%) customers respectively.
Customers
Employees of Eptica
Also see other Products/Services by Eptica in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Eptica competitors?
Eptica’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs ServiceNow Service Catalog Eptica vs Microsoft Dynamics 365 for Customer Service Eptica vs Adobe RoboHelp.
What is Eptica customer distribution based on company size?
What is Eptica market share in the self-service-support?
What are the top countries that use Eptica?
What are the top industries that use Eptica?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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