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Eptica

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Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more

Self Service Support
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Market Share of Eptica

Current Customer(s)

3

Market Share (Est.)

0.02%

Ranking

#31

Top Competitors and Alternatives of Eptica

The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog457030.68%Eptica vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service390126.19%Eptica vs Microsoft Dynamics 365 for Customer Service
Oracle Knowledge Management170011.41%Eptica vs Oracle Knowledge Management
Adobe RoboHelp163310.96%Eptica vs Adobe RoboHelp
Salesforce Desk.com8825.92%Eptica vs Salesforce Desk.com
HelpSite6844.59%Eptica vs HelpSite
Synthetix2891.94%Eptica vs Synthetix
Solvvy1931.30%Eptica vs Solvvy
Aspect Self Service1721.15%Eptica vs Aspect Self Service
HelpSpot1671.12%Eptica vs HelpSpot
ScreenSteps1190.80%Eptica vs ScreenSteps
Support.com Cloud970.65%Eptica vs Support.com Cloud
Do You Dream Up920.62%Eptica vs Do You Dream Up
Magentrix640.43%Eptica vs Magentrix
HelpDocs630.42%Eptica vs HelpDocs
Helpy540.36%Eptica vs Helpy
Magentrix PRM520.35%Eptica vs Magentrix PRM
Inbenta Natural Language Search220.15%Eptica vs Inbenta Natural Language Search
PortalGuard210.14%Eptica vs PortalGuard
phpMyFAQ210.14%Eptica vs phpMyFAQ
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Popular Comparisons

Top Competitors and Alternatives of Eptica

The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 30.68%, Microsoft Dynamics 365 for Customer Service with 26.19%, Oracle Knowledge Management with 11.41% market share.

Eptica vs ServiceNow Service Catalog

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Eptica vs Microsoft Dynamics 365 for Customer Service

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Eptica vs Oracle Knowledge Management

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Eptica vs Adobe RoboHelp

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Eptica vs Salesforce Desk.com

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Eptica vs HelpSite

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Eptica vs Synthetix

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Eptica vs Solvvy

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Customers of Eptica

Around the world in 2026, over 3 companies have started using Eptica as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Grepsr100 - 249KathmanduCentral RegionNepal
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TopAdvisor, A Wheelhouse Enterprises Brand20 - 49San FranciscoCaliforniaUnited States
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ANTISEPTICA0 - 9BerlinBerlinGermany
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Eptica Customers by Products and Services

The top three products and services offering customers that use Eptica for Self Service Support are Market Research (1), Web Scraping Service (1), High Quality B2B Sales Leads (1).

Customers

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Eptica Customers by Employee Size

The majority of Eptica's customers for the self-service-support category fall in the company size of 0 - 9 employees (1 companies), 100 - 249 employees (1 companies), 20 - 49 employees (1 companies).

Employee Size

Eptica Customers by Geography

The top three geographies of Eptica for self-service-support are the United States with 1(33.33%), Germany with 1(33.33%), Nepal with 1(33.33%) customers respectively.

Customers

Employees of Eptica

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Also see other Products/Services by Eptica in:

Customer Support Services
Live Chat
Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Eptica competitors?

Eptica’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Oracle Knowledge Management. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs ServiceNow Service Catalog Eptica vs Microsoft Dynamics 365 for Customer Service Eptica vs Oracle Knowledge Management.

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What is Eptica customer distribution based on company size?

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What is Eptica market share in the self-service-support?

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What are the top countries that use Eptica?

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What are the top industries that use Eptica?

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