Eptica
Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more
Market Share of Eptica
Current Customer(s)
8
Market Share (Est.)
0.12%
Ranking
#25
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 22.35%, Microsoft Dynamics 365 for Customer Service with 21.00%, Adobe RoboHelp with 17.00% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| ServiceNow Service Catalog | 1512 | 22.35% | Eptica vs ServiceNow Service Catalog |
| Microsoft Dynamics 365 for Customer Service | 1421 | 21.00% | Eptica vs Microsoft Dynamics 365 for Customer Service |
| Adobe RoboHelp | 1150 | 17.00% | Eptica vs Adobe RoboHelp |
| HelpSite | 711 | 10.51% | Eptica vs HelpSite |
| Oracle Knowledge Management | 644 | 9.52% | Eptica vs Oracle Knowledge Management |
| Salesforce Desk.com | 471 | 6.96% | Eptica vs Salesforce Desk.com |
| Solvvy | 194 | 2.87% | Eptica vs Solvvy |
| Support.com Cloud | 93 | 1.37% | Eptica vs Support.com Cloud |
| Do You Dream Up | 89 | 1.32% | Eptica vs Do You Dream Up |
| HelpSpot | 78 | 1.15% | Eptica vs HelpSpot |
| Synthetix | 77 | 1.14% | Eptica vs Synthetix |
| Aspect Self Service | 61 | 0.90% | Eptica vs Aspect Self Service |
| Magentrix | 44 | 0.65% | Eptica vs Magentrix |
| Helpy | 39 | 0.58% | Eptica vs Helpy |
| ScreenSteps | 36 | 0.53% | Eptica vs ScreenSteps |
| Talkus | 25 | 0.37% | Eptica vs Talkus |
| Magentrix PRM | 16 | 0.24% | Eptica vs Magentrix PRM |
| Snappy Helpdesk | 15 | 0.22% | Eptica vs Snappy Helpdesk |
| HelpDocs | 14 | 0.21% | Eptica vs HelpDocs |
| Gluru AI | 11 | 0.16% | Eptica vs Gluru AI |
Popular Comparisons
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are ServiceNow Service Catalog with 22.35%, Microsoft Dynamics 365 for Customer Service with 21.00%, Adobe RoboHelp with 17.00% market share.
Eptica vs ServiceNow Service Catalog
Eptica vs Microsoft Dynamics 365 for Customer Service
Eptica vs Adobe RoboHelp
Eptica vs HelpSite
Eptica vs Oracle Knowledge Management
Eptica vs Salesforce Desk.com
Eptica vs Solvvy
Eptica vs Support.com Cloud
Customers of Eptica
Around the world in 2024, over 8 companies have started using Eptica as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Grepsr | 250 - 499 | Kathmandu | Central Region | Nepal |     |
| Enghouse | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France | |
| Eptica | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France | |
| Antiseptica | 50 - 99 | Pulheim | North Rhine-Westphalia | Germany | |
| Wheelhouse | 20 - 49 | San Francisco | California | United States | |
| Customer Contact Central | 0 - 9 | El Segundo | California | United States | |
| Customer Experience Update | 0 - 9 | El Segundo | California | United States | |
| Romed | 0 - 9 | Zoersel | Flanders | Belgium | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Eptica Customers by Products and Services
The top three products and services offering customers that use Eptica for Self Service Support are Logiciel Centre De Contact (2), Customer Experience Intelligence (1), Natural Language Processing (1).
Customers
Download the 6sense Chrome Extension to get verified contact data of Eptica employees
Install Now
Eptica Customers by Employee Size
The majority of Eptica's customers for the self-service-support category fall in the company size of 0 - 9 employees (3 companies), 100 - 249 employees (2 companies), 50 - 99 employees (1 companies).
Employee Size
Eptica Customers by Geography
The top three geographies of Eptica for self-service-support are the United States with 3(37.50%), France with 2(25.00%), Germany with 1(12.50%) customers respectively.
Customers
Employees of Eptica
Also see other Products/Services by Eptica in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Eptica competitors?
Eptica’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs ServiceNow Service Catalog Eptica vs Microsoft Dynamics 365 for Customer Service Eptica vs Adobe RoboHelp.
What is Eptica customer distribution based on company size?
What is Eptica market share in the self-service-support?
What are the top countries that use Eptica?
What are the top industries that use Eptica?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
