Question 1

What are the different markets in which
        Magentrix PRM and
        Eptica compete against each other?

Accepted Answer

Magentrix PRM and
        Eptica compete against each other in
        the Self Service Support, Customer Support Services, Live Chat.

Question 2

How does the market share of
        Magentrix PRM
        and Eptica compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Magentrix PRM has a
        0.18%
        market share in comparison to
        Eptica’s
        0.08%.
        Since it has a better market share coverage,
        Magentrix PRM holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Eptica holds the
        28th spot.

Question 3

How many customers are acquired by
        Magentrix PRM and
        Eptica in the
        Self Service Support segment?

Accepted Answer

Magentrix PRM has
        16 customers and
        Eptica has
        7 customers in the
        Self Service Support
        segment. Magentrix PRM has
        9 more customers than
        Eptica in this category.

Question 4

What are the countries in which
        Magentrix PRM and
        Eptica has more customers?

Accepted Answer

Magentrix PRM has more customers in United States, Canada and Spain.
Eptica has more customers in United States, France and Germany.

Magentrix PRM Vs Eptica : In-Depth Comparison

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Comparing the customer bases of Magentrix PRM and Eptica

Comparing the market share of Magentrix PRM and Eptica

Compare Magentrix PRM vs Eptica customers by geography

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