HelpSite
HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
Market Share of HelpSite
Current Customer(s)
695
Market Share (Est.)
0.74%
Ranking
#21
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16331 | 17.36% | HelpSite vs Gorgias |
| SherpaDesk | 11655 | 12.39% | HelpSite vs SherpaDesk |
| Help Scout | 9630 | 10.24% | HelpSite vs Help Scout |
| Agent.ai | 7169 | 7.62% | HelpSite vs Agent.ai |
| LiveAgent | 6427 | 6.83% | HelpSite vs LiveAgent |
| Zoho Desk | 6232 | 6.62% | HelpSite vs Zoho Desk |
| ConnectWise | 4556 | 4.84% | HelpSite vs ConnectWise |
| osTicket | 4006 | 4.26% | HelpSite vs osTicket |
| OTRS | 2891 | 3.07% | HelpSite vs OTRS |
| Front | 2808 | 2.98% | HelpSite vs Front |
| Chaport Live Chat | 2087 | 2.22% | HelpSite vs Chaport Live Chat |
| Spiceworks Help Desk | 2007 | 2.13% | HelpSite vs Spiceworks Help Desk |
| Oracle Service Cloud (formerly RightNow) | 1442 | 1.53% | HelpSite vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1249 | 1.33% | HelpSite vs Kayako |
| SupportSystem | 1149 | 1.22% | HelpSite vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1077 | 1.14% | HelpSite vs ManageEngine ServiceDesk Plus |
| HappyFox | 1027 | 1.09% | HelpSite vs HappyFox |
| Helpshift | 1004 | 1.07% | HelpSite vs Helpshift |
| LiveHelpNow | 838 | 0.89% | HelpSite vs LiveHelpNow |
| GrooveHQ | 711 | 0.76% | HelpSite vs GrooveHQ |
Popular Comparisons
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.
HelpSite vs Gorgias
HelpSite vs SherpaDesk
HelpSite vs Help Scout
HelpSite vs Agent.ai
HelpSite vs LiveAgent
HelpSite vs Zoho Desk
HelpSite vs ConnectWise
HelpSite vs osTicket
Customers of HelpSite
Around the world in 2026, over 693 companies have started using HelpSite as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Bayer AG | 10,000+ | Leverkusen | North Rhine-Westphalia | Germany |     |
| University Of Illinois | 10,000+ | Champaign | Illinois | United States | |
| Convergys Intelligent Contact | 10,000+ | Altrincham | England | United Kingdom | |
| Equinor | 10,000+ | Stavanger | Rogaland | Norway | |
| Cision | 1,000 - 4,999 | Chicago | Illinois | United States | |
| Qlik | 1,000 - 4,999 | King of Prussia | Pennsylvania | United States | |
| Hiscox | 1,000 - 4,999 | Pembroke | Bermuda | | |
| Lightspeed | 1,000 - 4,999 | Montreal | Quebec | Canada | |
| Royal FloraHolland | 1,000 - 4,999 | Aalsmeer | North Holland | Netherlands | |
| SquareTrade | 500 - 999 | Brisbane | California | United States | |
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HelpSite Customers by Products and Services
The top three products and services offering customers that use HelpSite for Help Desk And Ticketing are Saas (21), Software (15), Ecommerce (14).
Customers
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HelpSite Customers by Employee Size
The majority of HelpSite's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (195 companies), 0 - 9 employees (149 companies), 100 - 249 employees (139 companies).
Employee Size
HelpSite Customers by Geography
The top three geographies of HelpSite for helpdesk-tools are the United States with 313(59.96%), United Kingdom with 42(8.05%), Canada with 31(5.94%) customers respectively.
Customers
Employees of HelpSite
Also see other Products/Services by HelpSite in:
FAQ
Find answers to the most often asked questions by users.
Who are the top HelpSite competitors?
HelpSite’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs Gorgias HelpSite vs SherpaDesk HelpSite vs Help Scout.
What is HelpSite customer distribution based on company size?
What is HelpSite market share in the helpdesk-tools?
What are the top countries that use HelpSite?
What are the top industries that use HelpSite?
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