Question 1

What are the different markets in which
        Zoho Desk and
        HelpSite compete against each other?

Accepted Answer

Zoho Desk and
        HelpSite compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        Zoho Desk
        and HelpSite compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Zoho Desk has a
        7.25%
        market share in comparison to
        HelpSite’s
        1.01%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpSite holds the
        18th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        HelpSite in the
        Helpdesk Tools segment?

Accepted Answer

Zoho Desk has
        5,189 customers and
        HelpSite has
        723 customers in the
        Helpdesk Tools
        segment. Zoho Desk has
        4466 more customers than
        HelpSite in this category.

Question 4

What are the countries in which
        Zoho Desk and
        HelpSite has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
HelpSite has more customers in United States, United Kingdom and Canada.

Zoho Desk Vs HelpSite : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zoho Desk and HelpSite

Comparing the market share of Zoho Desk and HelpSite

Compare Zoho Desk vs HelpSite customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data