Question 1

What are the different markets in which
        Gorgias and
        HelpSite compete against each other?

Accepted Answer

Gorgias and
        HelpSite compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support.

Question 2

How does the market share of
        Gorgias
        and HelpSite compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Gorgias has a
        19.16%
        market share in comparison to
        HelpSite’s
        1.01%.
        Since it has a better market share coverage,
        Gorgias holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpSite holds the
        18th spot.

Question 3

How many customers are acquired by
        Gorgias and
        HelpSite in the
        Helpdesk Tools segment?

Accepted Answer

Gorgias has
        13,712 customers and
        HelpSite has
        723 customers in the
        Helpdesk Tools
        segment. Gorgias has
        12989 more customers than
        HelpSite in this category.

Question 4

What are the countries in which
        Gorgias and
        HelpSite has more customers?

Accepted Answer

Gorgias has more customers in United States, Australia and United Kingdom.
HelpSite has more customers in United States, United Kingdom and Canada.

Gorgias Vs HelpSite : In-Depth Comparison

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Comparing the customer bases of Gorgias and HelpSite

Comparing the market share of Gorgias and HelpSite

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