Question 1

What are the different markets in which
        Helpshift and
        HelpSite compete against each other?

Accepted Answer

Helpshift and
        HelpSite compete against each other in
        the Contact Center, Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Helpshift
        and HelpSite compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Helpshift has a
        1.09%
        market share in comparison to
        HelpSite’s
        0.74%.
        Since it has a better market share coverage,
        Helpshift holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpSite holds the
        21st spot.

Question 3

How many customers are acquired by
        Helpshift and
        HelpSite in the
        Helpdesk Tools segment?

Accepted Answer

Helpshift has
        1,017 customers and
        HelpSite has
        696 customers in the
        Helpdesk Tools
        segment. Helpshift has
        321 more customers than
        HelpSite in this category.

Question 4

What are the countries in which
        Helpshift and
        HelpSite has more customers?

Accepted Answer

Helpshift has more customers in United States, United Kingdom and Canada.
HelpSite has more customers in United States, United Kingdom and Canada.

Helpshift Vs HelpSite : In-Depth Comparison

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Comparing the customer bases of Helpshift and HelpSite

Comparing the market share of Helpshift and HelpSite

Compare Helpshift vs HelpSite customers by geography

Customer Movements for this month

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