Gain market share and customer base information about the top Customer Self Service software. Check out our list of Customer Self Service Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
23
Technologies Tracked
8197
Companies Tracked
Categories related to Customer Self Service
Over 8197 companies are using Customer Self Service tools. Ada Support with 23.05% market share (1889 customers), Helpjuice with 16.48% market share (1351 customers), Support Hero with 9.92% market share (813 customers).
Technology
Market Share (Est.)
Customers
23.05%
1889
16.48%
1351
9.92%
813
9.39%
770
9.06%
743
Others
32.10%
2631
The majority of Customer Self Service category falls in the company size of 20 - 49 employees (1576 companies), 100 - 249 employees (1293 companies), 0 - 9 employees (1252 companies).
Employee Size
Companies using Customer Self Service technology software are majorly from the United States with 4626 (68.88%), United Kingdom with 615 (9.16%), Canada with 349 (5.20%) customers respectively.
Customers
Top industries that use Customer Self Service for Saas (160), Technology (132), Marketing (130).
Customers
Analyze the market share of popular Customer Self Service technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
---|---|---|---|
1 | Ada Support | 1889 | 23.05 |
2 | Helpjuice | 1351 | 16.48 |
3 | Support Hero | 813 | 9.92 |
4 | Elevio | 770 | 9.39 |
5 | Inbenta | 743 | 9.06 |
6 | Zendesk Answer Bot | 577 | 7.04 |
7 | ServiceNow Request Management | 551 | 6.72 |
8 | inSided | 327 | 3.99 |
9 | HubSpot Service Hub | 206 | 2.51 |
10 | Thumbtack | 206 | 2.51 |
11 | Salesforce Customer Portal | 190 | 2.32 |
12 | MindTouch | 178 | 2.17 |
13 | KnowledgeOwl | 121 | 1.48 |
14 | Jacada | 67 | 0.82 |
15 | RightAnswers | 62 | 0.76 |
16 | AgentBot | 48 | 0.59 |
17 | Bold360 | 38 | 0.46 |
18 | AnswerDash | 32 | 0.39 |
19 | Team Sales Agent | 14 | 0.17 |
20 | BotEngine.ai | 6 | 0.07 |
21 | Avaya Ava | 4 | 0.05 |
22 | Creative Virtual V-Person | 2 | 0.02 |
23 | Chatfuel | 2 | 0.02 |
Find answers to the most often asked questions by users.
Who are the top Customer Self Service software market leaders?
Top leaders in the category for Customer Self Service software are Ada Support, Helpjuice, Support Hero. Here, you can view a full list of Customer Self Service tools in the market.
How many companies use Customer Self Service software these days?
Which company has the most significant market share in the Customer Self Service software space?
What are the top industries that usually use Customer Self Service softwares?
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