Customer Self Service
Gain market share and customer base information about the top Customer Self Service software. Check out our list of Customer Self Service Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
24
Technologies Tracked
10203
Companies Tracked
Categories related to Customer Self Service
Top 5 Customer Self Service technologies in 2025
Over 10203 companies are using Customer Self Service tools. Ada Support with 20.99% market share (2142 customers), Zendesk Answer Bot with 15.62% market share (1594 customers), Helpjuice with 14.36% market share (1465 customers).
Technology
Market Share (Est.)
Customers
20.99%
2142
15.62%
1594
14.36%
1465
13.39%
1366
9.53%
972
Others
26.11%
2664
Customer Self Service Customers by Employee Size
The majority of Customer Self Service category falls in the company size of 20 - 49 employees (1936 companies), 0 - 9 employees (1929 companies), 100 - 249 employees (1737 companies).
Employee Size
Customer Self Service Customers by Geography
Companies using Customer Self Service technology software are majorly from the United States with 5494 (64.54%), United Kingdom with 673 (7.91%), Canada with 545 (6.40%) customers respectively.
Customers
Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.
Sign Up
Customer Self Service Customers by Industry
Top industries that use Customer Self Service for Saas (169), Marketing (150), Technology (150).
Customers
Market Share for Top Customer Self Service Technologies
Analyze the market share of popular Customer Self Service technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Ada Support | 2142 | 20.99 |
| 2 | Zendesk Answer Bot | 1594 | 15.62 |
| 3 | Helpjuice | 1465 | 14.36 |
| 4 | Support Hero | 1366 | 13.39 |
| 5 | ServiceNow Request Management | 972 | 9.53 |
| 6 | inSided | 688 | 6.74 |
| 7 | HubSpot Service Hub | 599 | 5.87 |
| 8 | Thumbtack | 324 | 3.18 |
| 9 | Salesforce Customer Portal | 251 | 2.46 |
| 10 | MindTouch | 194 | 1.90 |
| 11 | Inbenta | 185 | 1.81 |
| 12 | KnowledgeOwl | 143 | 1.40 |
| 13 | RightAnswers | 103 | 1.01 |
| 14 | Bold360 | 51 | 0.50 |
| 15 | Jacada | 37 | 0.36 |
| 16 | Elevio | 34 | 0.33 |
| 17 | Team Sales Agent | 23 | 0.23 |
| 18 | BotEngine.ai | 10 | 0.10 |
| 19 | Avaya Ava | 7 | 0.07 |
| 20 | AnswerDash | 4 | 0.04 |
| 21 | Enactor Customer Service | 4 | 0.04 |
| 22 | Chatfuel | 3 | 0.03 |
| 23 | Creative Virtual V-Person | 2 | 0.02 |
| 24 | AgentBot | 2 | 0.02 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Customer Self Service software market leaders?
Top leaders in the category for Customer Self Service software are Ada Support, Zendesk Answer Bot, Helpjuice. Here, you can view a full list of Customer Self Service tools in the market.
How many companies use Customer Self Service software these days?
Which company has the most significant market share in the Customer Self Service software space?
What are the top industries that usually use Customer Self Service softwares?
Choose Technologies to compare
Popular Comparisons
6Sense Chrome Extension
Save time researching your prospects
Get FREE, verified contact data, including emails from any website or right from Linkedin. Find decision-makers faster and customize your outreach.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
