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Support Hero

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Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient ...Read more

Customer Self Service
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Market Share of Support Hero

Current Customer(s)

1360

Market Share (Est.)

12.80%

Ranking

#4

Top Competitors and Alternatives of Support Hero

The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 19.92%, Zendesk Answer Bot with 19.26%, Helpjuice with 14.38% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support211719.92%Support Hero vs Ada Support
Zendesk Answer Bot204719.26%Support Hero vs Zendesk Answer Bot
Helpjuice152814.38%Support Hero vs Helpjuice
ServiceNow Request Management9579.00%Support Hero vs ServiceNow Request Management
inSided7507.06%Support Hero vs inSided
HubSpot Service Hub6225.85%Support Hero vs HubSpot Service Hub
Salesforce Customer Portal2422.28%Support Hero vs Salesforce Customer Portal
Thumbtack2412.27%Support Hero vs Thumbtack
Inbenta2001.88%Support Hero vs Inbenta
MindTouch1491.40%Support Hero vs MindTouch
KnowledgeOwl1381.30%Support Hero vs KnowledgeOwl
RightAnswers760.72%Support Hero vs RightAnswers
Jacada380.36%Support Hero vs Jacada
Bold360370.35%Support Hero vs Bold360
Elevio340.32%Support Hero vs Elevio
BotEngine.ai260.24%Support Hero vs BotEngine.ai
Team Sales Agent190.18%Support Hero vs Team Sales Agent
Chatfuel160.15%Support Hero vs Chatfuel
AgentBot160.15%Support Hero vs AgentBot
Avaya Ava70.07%Support Hero vs Avaya Ava
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Popular Comparisons

Top Competitors and Alternatives of Support Hero

The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 19.92%, Zendesk Answer Bot with 19.26%, Helpjuice with 14.38% market share.

Support Hero vs Ada Support

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Support Hero vs Zendesk Answer Bot

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Support Hero vs Helpjuice

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Support Hero vs ServiceNow Request Management

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Support Hero vs inSided

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Support Hero vs HubSpot Service Hub

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Support Hero vs Salesforce Customer Portal

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Support Hero vs Thumbtack

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Customers of Support Hero

Around the world in 2026, over 1338 companies have started using Support Hero as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Stc10,000+RiyadhAr RiyadSaudi Arabia
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Avianca10,000+BogotaBogota D.C.Colombia
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Business Messenger 911 Inc10,000+Elk Grove VillageIllinoisUnited States
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Intuit10,000+Mountain ViewCaliforniaUnited States
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Builderall10,000+OrlandoFloridaUnited States
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Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Pick N Pay Stores Limited10,000+Cape TownWestern CapeSouth Africa
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KFC US10,000+LouisvilleKentuckyUnited States
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Magyar Posta10,000+BudapestBudapestHungary
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Deloitte10,000+LondonEnglandUnited Kingdom
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Support Hero Customers by Products and Services

The top three products and services offering customers that use Support Hero for Customer Self Service are Saas (49), Marketing (33), Education (32).

Customers

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Support Hero Customers by Employee Size

The majority of Support Hero's customers for the customer-self-service category fall in the company size of 20 - 49 employees (315 companies), 100 - 249 employees (303 companies), 0 - 9 employees (167 companies).

Employee Size

Support Hero Customers by Geography

The top three geographies of Support Hero for customer-self-service are the United States with 629(60.66%), United Kingdom with 98(9.45%), Canada with 67(6.46%) customers respectively.

Customers

Employees of Support Hero

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Also see other Products/Services by Support Hero in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Support Hero competitors?

Support Hero’s Top competitors in the customer-self-service category are Ada Support, Zendesk Answer Bot, Helpjuice. You can view a full list of Support Hero competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support Hero and 40,000 other technologies on the internet. You can also compare Support Hero and its feature with top competitors here : Support Hero vs Ada Support Support Hero vs Zendesk Answer Bot Support Hero vs Helpjuice.

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What is Support Hero customer distribution based on company size?

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What is Support Hero market share in the customer-self-service?

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What are the top countries that use Support Hero?

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What are the top industries that use Support Hero?

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