inSided
inSided delivers an enterprise-grade community platform that enables companies to increase revenue, improve customer satisfaction and lower service co...Read more
Market Share of inSided
Current Customer(s)
321
Market Share (Est.)
3.82%
Ranking
#8
Top Competitors and Alternatives of inSided
The top three of inSided’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 2438 | 29.03% | inSided vs Ada Support |
| Helpjuice | 1481 | 17.64% | inSided vs Helpjuice |
| Support Hero | 825 | 9.82% | inSided vs Support Hero |
| Elevio | 736 | 8.77% | inSided vs Elevio |
| Zendesk Answer Bot | 678 | 8.07% | inSided vs Zendesk Answer Bot |
| ServiceNow Request Management | 469 | 5.59% | inSided vs ServiceNow Request Management |
| Inbenta | 329 | 3.92% | inSided vs Inbenta |
| HubSpot Service Hub | 202 | 2.41% | inSided vs HubSpot Service Hub |
| Thumbtack | 196 | 2.33% | inSided vs Thumbtack |
| MindTouch | 171 | 2.04% | inSided vs MindTouch |
| Salesforce Customer Portal | 155 | 1.85% | inSided vs Salesforce Customer Portal |
| KnowledgeOwl | 139 | 1.66% | inSided vs KnowledgeOwl |
| RightAnswers | 61 | 0.73% | inSided vs RightAnswers |
| Jacada | 60 | 0.71% | inSided vs Jacada |
| AgentBot | 42 | 0.50% | inSided vs AgentBot |
| Bold360 | 35 | 0.42% | inSided vs Bold360 |
| AnswerDash | 34 | 0.40% | inSided vs AnswerDash |
| Team Sales Agent | 15 | 0.18% | inSided vs Team Sales Agent |
| BotEngine.ai | 6 | 0.07% | inSided vs BotEngine.ai |
| Avaya Ava | 4 | 0.05% | inSided vs Avaya Ava |
Popular Comparisons
Top Competitors and Alternatives of inSided
The top three of inSided’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.
inSided vs Ada Support
inSided vs Helpjuice
inSided vs Support Hero
inSided vs Elevio
inSided vs Zendesk Answer Bot
inSided vs ServiceNow Request Management
inSided vs Inbenta
inSided vs HubSpot Service Hub
Customers of inSided
Around the world in 2025, over 321 companies have started using inSided as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Dyson | 10,000+ | Singapore | Central Singapore | Singapore |     |
| Ovo Energy | 10,000+ | Bristol | England | United Kingdom | |
| Volvo Group | 10,000+ | Goeteborg | Vaestra Goetaland | Sweden | |
| Box | 10,000+ | Redwood City | California | United States | |
| KPN | 10,000+ | Rotterdam | South Holland | Netherlands | |
| RingCentral | 10,000+ | Belmont | California | United States | |
| DocuSign | 5,000 - 9,999 | San Francisco | California | United States | |
| ARRIS | 5,000 - 9,999 | Suwanee | Georgia | United States | |
| IFS | 5,000 - 9,999 | Denver | Colorado | United States | |
| O2 | 5,000 - 9,999 | Munich | Bavaria | Germany | |
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inSided Customers by Products and Services
The top three products and services offering customers that use inSided for Customer Self Service are Saas (15), Software (13), Analytics (10).
Customers
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inSided Customers by Employee Size
The majority of inSided's customers for the customer-self-service category fall in the company size of 100 - 249 employees (60 companies), 250 - 499 employees (49 companies), 1,000 - 4,999 employees (47 companies).
Employee Size
inSided Customers by Geography
The top three geographies of inSided for customer-self-service are the United States with 157(57.72%), Netherlands with 25(9.19%), Germany with 17(6.25%) customers respectively.
Customers
Employees of inSided
Also see other Products/Services by inSided in:
FAQ
Find answers to the most often asked questions by users.
Who are the top inSided competitors?
inSided’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of inSided competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of inSided and 40,000 other technologies on the internet. You can also compare inSided and its feature with top competitors here : inSided vs Ada Support inSided vs Helpjuice inSided vs Support Hero.
What is inSided customer distribution based on company size?
What is inSided market share in the customer-self-service?
What are the top countries that use inSided?
What are the top industries that use inSided?
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