Question 1

What are the different markets in which
        Support Hero and
        inSided compete against each other?

Accepted Answer

Support Hero and
        inSided compete against each other in
        the Customer Self Service, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Support Hero
        and inSided compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Support Hero has a
        9.82%
        market share in comparison to
        inSided’s
        3.82%.
        Since it has a better market share coverage,
        Support Hero holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        inSided holds the
        8th spot.

Question 3

How many customers are acquired by
        Support Hero and
        inSided in the
        Customer Self Service segment?

Accepted Answer

Support Hero has
        825 customers and
        inSided has
        321 customers in the
        Customer Self Service
        segment. Support Hero has
        504 more customers than
        inSided in this category.

Question 4

What are the countries in which
        Support Hero and
        inSided has more customers?

Accepted Answer

Support Hero has more customers in United States, United Kingdom and Australia.
inSided has more customers in United States, Netherlands and Germany.

Support Hero Vs inSided : In-Depth Comparison

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Comparing the customer bases of Support Hero and inSided

Comparing the market share of Support Hero and inSided

Compare Support Hero vs inSided customers by geography

Customer Movements for this month

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