Question 1

What are the different markets in which
        Zendesk Answer Bot and
        inSided compete against each other?

Accepted Answer

Zendesk Answer Bot and
        inSided compete against each other in
        the Customer Self Service, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk Answer Bot
        and inSided compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Zendesk Answer Bot has a
        8.07%
        market share in comparison to
        inSided’s
        3.82%.
        Since it has a better market share coverage,
        Zendesk Answer Bot holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        inSided holds the
        8th spot.

Question 3

How many customers are acquired by
        Zendesk Answer Bot and
        inSided in the
        Customer Self Service segment?

Accepted Answer

Zendesk Answer Bot has
        678 customers and
        inSided has
        321 customers in the
        Customer Self Service
        segment. Zendesk Answer Bot has
        357 more customers than
        inSided in this category.

Question 4

What are the countries in which
        Zendesk Answer Bot and
        inSided has more customers?

Accepted Answer

Zendesk Answer Bot has more customers in United States, United Kingdom and Brazil.
inSided has more customers in United States, Netherlands and Germany.

Zendesk Answer Bot Vs inSided : In-Depth Comparison

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Comparing the customer bases of Zendesk Answer Bot and inSided

Comparing the market share of Zendesk Answer Bot and inSided

Compare Zendesk Answer Bot vs inSided customers by geography

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