Question 1

What are the different markets in which
        Ada Support and
        inSided compete against each other?

Accepted Answer

Ada Support and
        inSided compete against each other in
        the Customer Self Service, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Ada Support
        and inSided compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Ada Support has a
        29.15%
        market share in comparison to
        inSided’s
        3.90%.
        Since it has a better market share coverage,
        Ada Support holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        inSided holds the
        8th spot.

Question 3

How many customers are acquired by
        Ada Support and
        inSided in the
        Customer Self Service segment?

Accepted Answer

Ada Support has
        2,429 customers and
        inSided has
        325 customers in the
        Customer Self Service
        segment. Ada Support has
        2104 more customers than
        inSided in this category.

Question 4

What are the countries in which
        Ada Support and
        inSided has more customers?

Accepted Answer

Ada Support has more customers in United States, Canada and United Kingdom.
inSided has more customers in United States, Netherlands and United Kingdom.

Ada Support Vs inSided : In-Depth Comparison

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Comparing the customer bases of Ada Support and inSided

Comparing the market share of Ada Support and inSided

Compare Ada Support vs inSided customers by geography

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