Question 1

What are the different markets in which
        Ada Support and
        Support Hero compete against each other?

Accepted Answer

Ada Support and
        Support Hero compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Ada Support
        and Support Hero compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Ada Support has a
        23.05%
        market share in comparison to
        Support Hero’s
        10.62%.
        Since it has a better market share coverage,
        Ada Support holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Support Hero holds the
        3rd spot.

Question 3

How many customers are acquired by
        Ada Support and
        Support Hero in the
        Customer Self Service segment?

Accepted Answer

Ada Support has
        1,919 customers and
        Support Hero has
        884 customers in the
        Customer Self Service
        segment. Ada Support has
        1035 more customers than
        Support Hero in this category.

Question 4

What are the countries in which
        Ada Support and
        Support Hero has more customers?

Accepted Answer

Ada Support has more customers in United States, Canada and United Kingdom.
Support Hero has more customers in United States, United Kingdom and Australia.

Ada Support Vs Support Hero : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Ada Support and Support Hero

Comparing the market share of Ada Support and Support Hero

Compare Ada Support vs Support Hero customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data