Question 1

What are the different markets in which
        Ada Support and
        Zendesk Answer Bot compete against each other?

Accepted Answer

Ada Support and
        Zendesk Answer Bot compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Ada Support
        and Zendesk Answer Bot compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Ada Support has a
        28.09%
        market share in comparison to
        Zendesk Answer Bot’s
        12.50%.
        Since it has a better market share coverage,
        Ada Support holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Zendesk Answer Bot holds the
        3rd spot.

Question 3

How many customers are acquired by
        Ada Support and
        Zendesk Answer Bot in the
        Customer Self Service segment?

Accepted Answer

Ada Support has
        2,385 customers and
        Zendesk Answer Bot has
        1,061 customers in the
        Customer Self Service
        segment. Ada Support has
        1324 more customers than
        Zendesk Answer Bot in this category.

Question 4

What are the countries in which
        Ada Support and
        Zendesk Answer Bot has more customers?

Accepted Answer

Ada Support has more customers in United States, Canada and United Kingdom.
Zendesk Answer Bot has more customers in United States, United Kingdom and Australia.

Ada Support Vs Zendesk Answer Bot : In-Depth Comparison

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Comparing the customer bases of Ada Support and Zendesk Answer Bot

Comparing the market share of Ada Support and Zendesk Answer Bot

Compare Ada Support vs Zendesk Answer Bot customers by geography

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