Question 1

What are the different markets in which
        inSided and
        MindTouch compete against each other?

Accepted Answer

inSided and
        MindTouch compete against each other in
        the Customer Self Service, Customer Engagement, Customer Satisfaction Ratings, Customer Success, Instant Messaging And Chat.

Question 2

How does the market share of
        inSided
        and MindTouch compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        inSided has a
        3.65%
        market share in comparison to
        MindTouch’s
        1.73%.
        Since it has a better market share coverage,
        inSided holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        MindTouch holds the
        10th spot.

Question 3

How many customers are acquired by
        inSided and
        MindTouch in the
        Customer Self Service segment?

Accepted Answer

inSided has
        307 customers and
        MindTouch has
        145 customers in the
        Customer Self Service
        segment. inSided has
        162 more customers than
        MindTouch in this category.

Question 4

What are the countries in which
        inSided and
        MindTouch has more customers?

Accepted Answer

inSided has more customers in United States, Netherlands and United Kingdom.
MindTouch has more customers in United States, United Kingdom and Germany.

inSided Vs MindTouch : In-Depth Comparison

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Comparing the customer bases of inSided and MindTouch

Comparing the market share of inSided and MindTouch

Compare inSided vs MindTouch customers by geography

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