Question 1

What are the different markets in which
        Ada Support and
        MindTouch compete against each other?

Accepted Answer

Ada Support and
        MindTouch compete against each other in
        the Customer Self Service, Customer Satisfaction Ratings, Customer Success, Knowledge Management, Sales Management.

Question 2

How does the market share of
        Ada Support
        and MindTouch compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Ada Support has a
        29.03%
        market share in comparison to
        MindTouch’s
        2.04%.
        Since it has a better market share coverage,
        Ada Support holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        MindTouch holds the
        11th spot.

Question 3

How many customers are acquired by
        Ada Support and
        MindTouch in the
        Customer Self Service segment?

Accepted Answer

Ada Support has
        2,438 customers and
        MindTouch has
        171 customers in the
        Customer Self Service
        segment. Ada Support has
        2267 more customers than
        MindTouch in this category.

Question 4

What are the countries in which
        Ada Support and
        MindTouch has more customers?

Accepted Answer

Ada Support has more customers in United States, Canada and United Kingdom.
MindTouch has more customers in United States, United Kingdom and Germany.

Ada Support Vs MindTouch : In-Depth Comparison

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Comparing the customer bases of Ada Support and MindTouch

Comparing the market share of Ada Support and MindTouch

Compare Ada Support vs MindTouch customers by geography

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