MindTouch
MindTouch is intelligent knowledge software that improves support agent productivity, increases ticket deflection, and fuels self-service support.
Market Share of MindTouch
Current Customer(s)
171
Market Share (Est.)
2.05%
Ranking
#11
Top Competitors and Alternatives of MindTouch
The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 29.15%, Helpjuice with 17.39%, Support Hero with 9.90% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 2429 | 29.15% | MindTouch vs Ada Support |
| Helpjuice | 1449 | 17.39% | MindTouch vs Helpjuice |
| Support Hero | 825 | 9.90% | MindTouch vs Support Hero |
| Elevio | 736 | 8.83% | MindTouch vs Elevio |
| Zendesk Answer Bot | 677 | 8.12% | MindTouch vs Zendesk Answer Bot |
| ServiceNow Request Management | 445 | 5.34% | MindTouch vs ServiceNow Request Management |
| Inbenta | 330 | 3.96% | MindTouch vs Inbenta |
| inSided | 325 | 3.90% | MindTouch vs inSided |
| HubSpot Service Hub | 198 | 2.38% | MindTouch vs HubSpot Service Hub |
| Thumbtack | 197 | 2.36% | MindTouch vs Thumbtack |
| Salesforce Customer Portal | 148 | 1.78% | MindTouch vs Salesforce Customer Portal |
| KnowledgeOwl | 139 | 1.67% | MindTouch vs KnowledgeOwl |
| RightAnswers | 62 | 0.74% | MindTouch vs RightAnswers |
| Jacada | 61 | 0.73% | MindTouch vs Jacada |
| AgentBot | 42 | 0.50% | MindTouch vs AgentBot |
| Bold360 | 35 | 0.42% | MindTouch vs Bold360 |
| AnswerDash | 34 | 0.41% | MindTouch vs AnswerDash |
| Team Sales Agent | 15 | 0.18% | MindTouch vs Team Sales Agent |
| BotEngine.ai | 7 | 0.08% | MindTouch vs BotEngine.ai |
| Avaya Ava | 4 | 0.05% | MindTouch vs Avaya Ava |
Popular Comparisons
Top Competitors and Alternatives of MindTouch
The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 29.15%, Helpjuice with 17.39%, Support Hero with 9.90% market share.
MindTouch vs Ada Support
MindTouch vs Helpjuice
MindTouch vs Support Hero
MindTouch vs Elevio
MindTouch vs Zendesk Answer Bot
MindTouch vs ServiceNow Request Management
MindTouch vs Inbenta
MindTouch vs inSided
Customers of MindTouch
Around the world in 2025, over 171 companies have started using MindTouch as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Newmark | 10,000+ | New York City | New York | United States |     |
| IBM | 10,000+ | Armonk | New York | United States | |
| Kforce | 10,000+ | Tampa | Florida | United States | |
| Queensland Health | 10,000+ | Brisbane | Queensland | Australia | |
| Hewlett Packard Enterprise | 10,000+ | Houston | Texas | United States | |
| Canon | 10,000+ | Melville | New York | United States | |
| Workday | 10,000+ | Pleasanton | California | United States | |
| Nokia | 10,000+ | Espoo | Uusimaa | Finland | |
| Samsung | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| Maytag | 10,000+ | Benton Harbor | Michigan | United States | |
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MindTouch Customers by Products and Services
The top three products and services offering customers that use MindTouch for Customer Self Service are Analytics (13), Software (8), Consulting (7).
Customers
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MindTouch Customers by Employee Size
The majority of MindTouch's customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (37 companies), 10,000+ employees (28 companies), 100 - 249 employees (20 companies).
Employee Size
MindTouch Customers by Geography
The top three geographies of MindTouch for customer-self-service are the United States with 128(81.01%), United Kingdom with 8(5.06%), Germany with 6(3.80%) customers respectively.
Customers
Employees of MindTouch
Also see other Products/Services by MindTouch in:
FAQ
Find answers to the most often asked questions by users.
Who are the top MindTouch competitors?
MindTouch’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of MindTouch competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MindTouch and 40,000 other technologies on the internet. You can also compare MindTouch and its feature with top competitors here : MindTouch vs Ada Support MindTouch vs Helpjuice MindTouch vs Support Hero.
What is MindTouch customer distribution based on company size?
What is MindTouch market share in the customer-self-service?
What are the top countries that use MindTouch?
What are the top industries that use MindTouch?
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