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Salesforce Customer Portal

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Customer Portal in Salesforce provides online support for the customers to resolve their inquiries

Customer Self Service
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Market Share of Salesforce Customer Portal

Current Customer(s)

182

Market Share (Est.)

2.30%

Ranking

#11

Top Competitors and Alternatives of Salesforce Customer Portal

The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 24.19%, Helpjuice with 18.04%, Support Hero with 10.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support191624.19%Salesforce Customer Portal vs Ada Support
Helpjuice142918.04%Salesforce Customer Portal vs Helpjuice
Support Hero81810.33%Salesforce Customer Portal vs Support Hero
Elevio7369.29%Salesforce Customer Portal vs Elevio
Zendesk Answer Bot6438.12%Salesforce Customer Portal vs Zendesk Answer Bot
ServiceNow Request Management5316.70%Salesforce Customer Portal vs ServiceNow Request Management
inSided3374.26%Salesforce Customer Portal vs inSided
Inbenta3244.09%Salesforce Customer Portal vs Inbenta
Thumbtack2222.80%Salesforce Customer Portal vs Thumbtack
HubSpot Service Hub2102.65%Salesforce Customer Portal vs HubSpot Service Hub
MindTouch1812.29%Salesforce Customer Portal vs MindTouch
KnowledgeOwl1231.55%Salesforce Customer Portal vs KnowledgeOwl
Jacada650.82%Salesforce Customer Portal vs Jacada
RightAnswers620.78%Salesforce Customer Portal vs RightAnswers
AgentBot410.52%Salesforce Customer Portal vs AgentBot
Bold360380.48%Salesforce Customer Portal vs Bold360
AnswerDash320.40%Salesforce Customer Portal vs AnswerDash
Team Sales Agent150.19%Salesforce Customer Portal vs Team Sales Agent
BotEngine.ai70.09%Salesforce Customer Portal vs BotEngine.ai
Avaya Ava40.05%Salesforce Customer Portal vs Avaya Ava
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Customer Portal

The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 24.19%, Helpjuice with 18.04%, Support Hero with 10.33% market share.

Salesforce Customer Portal vs Ada Support

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Salesforce Customer Portal vs Helpjuice

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Salesforce Customer Portal vs Support Hero

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Salesforce Customer Portal vs Elevio

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Salesforce Customer Portal vs Zendesk Answer Bot

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Salesforce Customer Portal vs ServiceNow Request Management

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Salesforce Customer Portal vs inSided

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Salesforce Customer Portal vs Inbenta

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Customers of Salesforce Customer Portal

Around the world in 2024, over 176 companies have started using Salesforce Customer Portal as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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Marathon Petroleum Corporation10,000+FindlayOhioUnited States
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Qualcomm10,000+San DiegoCaliforniaUnited States
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Accenture10,000+DublinLeinsterIreland
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The Adecco Group10,000+ZurichZurichSwitzerland
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Kaiser Permanente10,000+OaklandCaliforniaUnited States
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Dell10,000+Round RockTexasUnited States
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Janssen10,000+TitusvilleNew JerseyUnited States
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Boral10,000+North SydneyNew South WalesAustralia
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Finastra10,000+LondonEnglandUnited Kingdom
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Salesforce Customer Portal Customers by Products and Services

The top three products and services offering customers that use Salesforce Customer Portal for Customer Self Service are Consulting (7), Cloud Services (7), Risk Management (6).

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Salesforce Customer Portal Customers by Employee Size

The majority of Salesforce Customer Portal's customers for the customer-self-service category fall in the company size of 10,000+ employees (60 companies), 1,000 - 4,999 employees (30 companies), 100 - 249 employees (24 companies).

Employee Size

Salesforce Customer Portal Customers by Geography

The top three geographies of Salesforce Customer Portal for customer-self-service are the United States with 119(73.91%), United Kingdom with 9(5.59%), Canada with 7(4.35%) customers respectively.

Customers

Employees of Salesforce Customer Portal

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Also see other Products/Services by Salesforce Customer Portal in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Customer Portal competitors?

Salesforce Customer Portal’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Salesforce Customer Portal competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Customer Portal and 40,000 other technologies on the internet. You can also compare Salesforce Customer Portal and its feature with top competitors here : Salesforce Customer Portal vs Ada Support Salesforce Customer Portal vs Helpjuice Salesforce Customer Portal vs Support Hero.

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What is Salesforce Customer Portal customer distribution based on company size?

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What is Salesforce Customer Portal market share in the customer-self-service?

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What are the top countries that use Salesforce Customer Portal?

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What are the top industries that use Salesforce Customer Portal?

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