image

Salesforce Customer Portal

thumbs_up

thumbs_down

Customer Portal in Salesforce provides online support for the customers to resolve their inquiries

Customer Self Service
icon

Market Share of Salesforce Customer Portal

Current Customer(s)

246

Market Share (Est.)

3.30%

Ranking

#9

Top Competitors and Alternatives of Salesforce Customer Portal

The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 25.61%, Helpjuice with 16.91%, Support Hero with 12.34% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support191025.61%Salesforce Customer Portal vs Ada Support
Helpjuice126116.91%Salesforce Customer Portal vs Helpjuice
Support Hero92012.34%Salesforce Customer Portal vs Support Hero
ServiceNow Request Management75610.14%Salesforce Customer Portal vs ServiceNow Request Management
Zendesk Answer Bot5166.92%Salesforce Customer Portal vs Zendesk Answer Bot
inSided3714.97%Salesforce Customer Portal vs inSided
Thumbtack3094.14%Salesforce Customer Portal vs Thumbtack
MindTouch2943.94%Salesforce Customer Portal vs MindTouch
Inbenta1792.40%Salesforce Customer Portal vs Inbenta
Elevio1762.36%Salesforce Customer Portal vs Elevio
KnowledgeOwl1281.72%Salesforce Customer Portal vs KnowledgeOwl
HubSpot Service Hub1261.69%Salesforce Customer Portal vs HubSpot Service Hub
RightAnswers841.13%Salesforce Customer Portal vs RightAnswers
Jacada831.11%Salesforce Customer Portal vs Jacada
Bold360510.68%Salesforce Customer Portal vs Bold360
AgentBot200.27%Salesforce Customer Portal vs AgentBot
BotEngine.ai80.11%Salesforce Customer Portal vs BotEngine.ai
Chatfuel60.08%Salesforce Customer Portal vs Chatfuel
AnswerDash50.07%Salesforce Customer Portal vs AnswerDash
Avaya Ava40.05%Salesforce Customer Portal vs Avaya Ava
image

Popular Comparisons

Top Competitors and Alternatives of Salesforce Customer Portal

The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 25.61%, Helpjuice with 16.91%, Support Hero with 12.34% market share.

Salesforce Customer Portal vs Ada Support

arrow_icon

Salesforce Customer Portal vs Helpjuice

arrow_icon

Salesforce Customer Portal vs Support Hero

arrow_icon

Salesforce Customer Portal vs ServiceNow Request Management

arrow_icon

Salesforce Customer Portal vs Zendesk Answer Bot

arrow_icon

Salesforce Customer Portal vs inSided

arrow_icon

Salesforce Customer Portal vs Thumbtack

arrow_icon

Salesforce Customer Portal vs MindTouch

arrow_icon

Customers of Salesforce Customer Portal

Around the world in 2024, over 244 companies have started using Salesforce Customer Portal as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Thomson Reuters Corporation10,000+TorontoOntarioCanada
social_iconsocial_iconsocial_iconsocial_icon
Danfoss A/S10,000+NordborgSouth DenmarkDenmark
social_iconsocial_iconsocial_iconsocial_icon
Slalom Consulting10,000+SeattleWashingtonUnited States
social_iconsocial_iconsocial_iconsocial_icon
Persistent Systems10,000+PuneMaharashtraIndia
social_iconsocial_iconsocial_iconsocial_icon
Kaiser Permanente10,000+OaklandCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Adecco Group AG10,000+ZurichZurichSwitzerland
social_iconsocial_iconsocial_iconsocial_icon
Genentech10,000+South San FranciscoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Exxon Mobil Corporation10,000+IrvingTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Canon USA10,000+MelvilleNew YorkUnited States
social_iconsocial_iconsocial_iconsocial_icon
Boral Limited10,000+North SydneyNew South WalesAustralia
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Salesforce Customer Portal Customers by Products and Services

The top three products and services offering customers that use Salesforce Customer Portal for Customer Self Service are Consulting (14), Analytics (12), Cybersecurity (11).

Customers

Download the 6sense Chrome Extension to get verified contact data of Salesforce Customer Portal employees

Install Now
Company Logo

Salesforce Customer Portal Customers by Employee Size

The majority of Salesforce Customer Portal's customers for the customer-self-service category fall in the company size of 10,000+ employees (61 companies), 1,000 - 4,999 employees (59 companies), 100 - 249 employees (26 companies).

Employee Size

Salesforce Customer Portal Customers by Geography

The top three geographies of Salesforce Customer Portal for customer-self-service are the United States with 172(75.44%), United Kingdom with 16(7.02%), Canada with 9(3.95%) customers respectively.

Customers

Employees of Salesforce Customer Portal

image

Also see other Products/Services by Salesforce Customer Portal in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Customer Portal competitors?

Salesforce Customer Portal’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Salesforce Customer Portal competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Customer Portal and 40,000 other technologies on the internet. You can also compare Salesforce Customer Portal and its feature with top competitors here : Salesforce Customer Portal vs Ada Support Salesforce Customer Portal vs Helpjuice Salesforce Customer Portal vs Support Hero.

faq icon

What is Salesforce Customer Portal customer distribution based on company size?

faq icon

What is Salesforce Customer Portal market share in the customer-self-service?

faq icon

What are the top countries that use Salesforce Customer Portal?

faq icon

What are the top industries that use Salesforce Customer Portal?

faq icon
Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2024 6sense