Inbenta
Inbenta is a global leader in a new class of enterprise AI and semantic search technology for e-commerce and customer support.
Market Share of Inbenta
Current Customer(s)
329
Market Share (Est.)
3.92%
Ranking
#7
Top Competitors and Alternatives of Inbenta
The top three of Inbenta’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 2438 | 29.03% | Inbenta vs Ada Support |
| Helpjuice | 1481 | 17.64% | Inbenta vs Helpjuice |
| Support Hero | 825 | 9.82% | Inbenta vs Support Hero |
| Elevio | 736 | 8.77% | Inbenta vs Elevio |
| Zendesk Answer Bot | 678 | 8.07% | Inbenta vs Zendesk Answer Bot |
| ServiceNow Request Management | 469 | 5.59% | Inbenta vs ServiceNow Request Management |
| inSided | 321 | 3.82% | Inbenta vs inSided |
| HubSpot Service Hub | 202 | 2.41% | Inbenta vs HubSpot Service Hub |
| Thumbtack | 196 | 2.33% | Inbenta vs Thumbtack |
| MindTouch | 171 | 2.04% | Inbenta vs MindTouch |
| Salesforce Customer Portal | 155 | 1.85% | Inbenta vs Salesforce Customer Portal |
| KnowledgeOwl | 139 | 1.66% | Inbenta vs KnowledgeOwl |
| RightAnswers | 61 | 0.73% | Inbenta vs RightAnswers |
| Jacada | 60 | 0.71% | Inbenta vs Jacada |
| AgentBot | 42 | 0.50% | Inbenta vs AgentBot |
| Bold360 | 35 | 0.42% | Inbenta vs Bold360 |
| AnswerDash | 34 | 0.40% | Inbenta vs AnswerDash |
| Team Sales Agent | 15 | 0.18% | Inbenta vs Team Sales Agent |
| BotEngine.ai | 6 | 0.07% | Inbenta vs BotEngine.ai |
| Avaya Ava | 4 | 0.05% | Inbenta vs Avaya Ava |
Popular Comparisons
Top Competitors and Alternatives of Inbenta
The top three of Inbenta’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.
Inbenta vs Ada Support
Inbenta vs Helpjuice
Inbenta vs Support Hero
Inbenta vs Elevio
Inbenta vs Zendesk Answer Bot
Inbenta vs ServiceNow Request Management
Inbenta vs inSided
Inbenta vs HubSpot Service Hub
Customers of Inbenta
Around the world in 2025, over 329 companies have started using Inbenta as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| La Poste | 10,000+ | Paris | Ile-de-France | France |     |
| NTT Communications | 10,000+ | Tokyo | Tokyo | Japan | |
| Caisse D'epargne | 10,000+ | Paris | Ile-de-France | France | |
| Banco Bilbao Vizcaya Argentaria Colombia | 5,000 - 9,999 | Bogota | Bogota D.C. | Colombia | |
| DocuSign | 5,000 - 9,999 | San Francisco | California | United States | |
| Direct Assurance | 5,000 - 9,999 | Suresnes | Ile-de-France | France | |
| ATLANTIC SFDT | 5,000 - 9,999 | La Roche-sur-Yon | Pays de la Loire | France | |
| ABANCA | 5,000 - 9,999 | Betanzos | Galicia | Spain | |
| VTR | 5,000 - 9,999 | Santiago | Santiago Metropolitan | Chile | |
| Crédit Agricole Du Nord Est | 1,000 - 4,999 | Reims | Grand Est | France | |
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Inbenta Customers by Products and Services
The top three products and services offering customers that use Inbenta for Customer Self Service are Insurance (20), Asset Management (20), Wealth Management (19).
Customers
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Inbenta Customers by Employee Size
The majority of Inbenta's customers for the customer-self-service category fall in the company size of 100 - 249 employees (63 companies), 20 - 49 employees (61 companies), 0 - 9 employees (48 companies).
Employee Size
Inbenta Customers by Geography
The top three geographies of Inbenta for customer-self-service are the United States with 136(45.18%), France with 55(18.27%), Spain with 35(11.63%) customers respectively.
Customers
Employees of Inbenta
Also see other Products/Services by Inbenta in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Inbenta competitors?
Inbenta’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Inbenta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Inbenta and 40,000 other technologies on the internet. You can also compare Inbenta and its feature with top competitors here : Inbenta vs Ada Support Inbenta vs Helpjuice Inbenta vs Support Hero.
What is Inbenta customer distribution based on company size?
What is Inbenta market share in the customer-self-service?
What are the top countries that use Inbenta?
What are the top industries that use Inbenta?
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