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Jacada

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Jacada Ltd. is an develops, markets, and supports customer experience management and robotic process optimization solutions that automate customer ser...Read more

Customer Self Service
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Market Share of Jacada

Current Customer(s)

46

Market Share (Est.)

0.48%

Ranking

#15

Top Competitors and Alternatives of Jacada

The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 25.28%, Helpjuice with 15.69%, Support Hero with 15.55% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support241025.28%Jacada vs Ada Support
Helpjuice149615.69%Jacada vs Helpjuice
Support Hero148215.55%Jacada vs Support Hero
Zendesk Answer Bot112711.82%Jacada vs Zendesk Answer Bot
ServiceNow Request Management95410.01%Jacada vs ServiceNow Request Management
HubSpot Service Hub3383.55%Jacada vs HubSpot Service Hub
Thumbtack3363.52%Jacada vs Thumbtack
inSided3283.44%Jacada vs inSided
Salesforce Customer Portal2402.52%Jacada vs Salesforce Customer Portal
MindTouch2052.15%Jacada vs MindTouch
Inbenta1761.85%Jacada vs Inbenta
KnowledgeOwl1351.42%Jacada vs KnowledgeOwl
RightAnswers1061.11%Jacada vs RightAnswers
Bold360480.50%Jacada vs Bold360
Elevio340.36%Jacada vs Elevio
Team Sales Agent230.24%Jacada vs Team Sales Agent
AgentBot140.15%Jacada vs AgentBot
BotEngine.ai100.10%Jacada vs BotEngine.ai
Chatfuel70.07%Jacada vs Chatfuel
Avaya Ava70.07%Jacada vs Avaya Ava
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Popular Comparisons

Top Competitors and Alternatives of Jacada

The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 25.28%, Helpjuice with 15.69%, Support Hero with 15.55% market share.

Jacada vs Ada Support

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Jacada vs Helpjuice

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Jacada vs Support Hero

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Jacada vs Zendesk Answer Bot

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Jacada vs ServiceNow Request Management

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Jacada vs HubSpot Service Hub

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Jacada vs Thumbtack

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Jacada vs inSided

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Customers of Jacada

Around the world in 2025, over 46 companies have started using Jacada as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ServiceWise100 - 249Kfar SabaCentral DistrictIsrael
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Logz.io100 - 249BostonMassachusettsUnited States
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CapB InfoteK100 - 249NapervilleIllinoisUnited States
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COLLIER COURT REPORTING50 - 99NaplesFloridaUnited States
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Mediu, Inc.20 - 49DelawareOhioUnited States
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EnWiDTH Technologies20 - 49LucknowUttar PradeshIndia
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NatureMost Laboratories20 - 49MiddletownConnecticutUnited States
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ALM-Toolbox20 - 49Petah TiqwaCentral DistrictIsrael
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Cuspera20 - 49BengaluruKarnatakaIndia
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CRMXchange20 - 49SarasotaFloridaUnited States
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Jacada Customers by Products and Services

The top three products and services offering customers that use Jacada for Customer Self Service are Customer Experience (5), Customer Service (4), Machine Learning (3).

Customers

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Jacada Customers by Employee Size

The majority of Jacada's customers for the customer-self-service category fall in the company size of 0 - 9 employees (18 companies), 20 - 49 employees (13 companies), 10 - 19 employees (5 companies).

Employee Size

Jacada Customers by Geography

The top three geographies of Jacada for customer-self-service are the United States with 23(51.11%), United Kingdom with 6(13.33%), Israel with 6(13.33%) customers respectively.

Customers

Employees of Jacada

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Also see other Products/Services by Jacada in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Jacada competitors?

Jacada’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Jacada competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jacada and 40,000 other technologies on the internet. You can also compare Jacada and its feature with top competitors here : Jacada vs Ada Support Jacada vs Helpjuice Jacada vs Support Hero.

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What is Jacada customer distribution based on company size?

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What is Jacada market share in the customer-self-service?

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What are the top countries that use Jacada?

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What are the top industries that use Jacada?

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