Jacada
Jacada Ltd. is an develops, markets, and supports customer experience management and robotic process optimization solutions that automate customer ser...Read more
Market Share of Jacada
Current Customer(s)
46
Market Share (Est.)
0.48%
Ranking
#15
Top Competitors and Alternatives of Jacada
The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 25.28%, Helpjuice with 15.69%, Support Hero with 15.55% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 2410 | 25.28% | Jacada vs Ada Support |
| Helpjuice | 1496 | 15.69% | Jacada vs Helpjuice |
| Support Hero | 1482 | 15.55% | Jacada vs Support Hero |
| Zendesk Answer Bot | 1127 | 11.82% | Jacada vs Zendesk Answer Bot |
| ServiceNow Request Management | 954 | 10.01% | Jacada vs ServiceNow Request Management |
| HubSpot Service Hub | 338 | 3.55% | Jacada vs HubSpot Service Hub |
| Thumbtack | 336 | 3.52% | Jacada vs Thumbtack |
| inSided | 328 | 3.44% | Jacada vs inSided |
| Salesforce Customer Portal | 240 | 2.52% | Jacada vs Salesforce Customer Portal |
| MindTouch | 205 | 2.15% | Jacada vs MindTouch |
| Inbenta | 176 | 1.85% | Jacada vs Inbenta |
| KnowledgeOwl | 135 | 1.42% | Jacada vs KnowledgeOwl |
| RightAnswers | 106 | 1.11% | Jacada vs RightAnswers |
| Bold360 | 48 | 0.50% | Jacada vs Bold360 |
| Elevio | 34 | 0.36% | Jacada vs Elevio |
| Team Sales Agent | 23 | 0.24% | Jacada vs Team Sales Agent |
| AgentBot | 14 | 0.15% | Jacada vs AgentBot |
| BotEngine.ai | 10 | 0.10% | Jacada vs BotEngine.ai |
| Chatfuel | 7 | 0.07% | Jacada vs Chatfuel |
| Avaya Ava | 7 | 0.07% | Jacada vs Avaya Ava |
Popular Comparisons
Top Competitors and Alternatives of Jacada
The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 25.28%, Helpjuice with 15.69%, Support Hero with 15.55% market share.
Jacada vs Ada Support
Jacada vs Helpjuice
Jacada vs Support Hero
Jacada vs Zendesk Answer Bot
Jacada vs ServiceNow Request Management
Jacada vs HubSpot Service Hub
Jacada vs Thumbtack
Jacada vs inSided
Customers of Jacada
Around the world in 2025, over 46 companies have started using Jacada as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| ServiceWise | 100 - 249 | Kfar Saba | Central District | Israel |     |
| Logz.io | 100 - 249 | Boston | Massachusetts | United States | |
| CapB InfoteK | 100 - 249 | Naperville | Illinois | United States | |
| COLLIER COURT REPORTING | 50 - 99 | Naples | Florida | United States | |
| Mediu, Inc. | 20 - 49 | Delaware | Ohio | United States | |
| EnWiDTH Technologies | 20 - 49 | Lucknow | Uttar Pradesh | India | |
| NatureMost Laboratories | 20 - 49 | Middletown | Connecticut | United States | |
| ALM-Toolbox | 20 - 49 | Petah Tiqwa | Central District | Israel | |
| Cuspera | 20 - 49 | Bengaluru | Karnataka | India | |
| CRMXchange | 20 - 49 | Sarasota | Florida | United States | |
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Jacada Customers by Products and Services
The top three products and services offering customers that use Jacada for Customer Self Service are Customer Experience (5), Customer Service (4), Machine Learning (3).
Customers
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Jacada Customers by Employee Size
The majority of Jacada's customers for the customer-self-service category fall in the company size of 0 - 9 employees (18 companies), 20 - 49 employees (13 companies), 10 - 19 employees (5 companies).
Employee Size
Jacada Customers by Geography
The top three geographies of Jacada for customer-self-service are the United States with 23(51.11%), United Kingdom with 6(13.33%), Israel with 6(13.33%) customers respectively.
Customers
Employees of Jacada
Also see other Products/Services by Jacada in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Jacada competitors?
Jacada’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Jacada competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jacada and 40,000 other technologies on the internet. You can also compare Jacada and its feature with top competitors here : Jacada vs Ada Support Jacada vs Helpjuice Jacada vs Support Hero.
What is Jacada customer distribution based on company size?
What is Jacada market share in the customer-self-service?
What are the top countries that use Jacada?
What are the top industries that use Jacada?
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