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Jacada

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Jacada Ltd. is an develops, markets, and supports customer experience management and robotic process optimization solutions that automate customer ser...Read more

Customer Self Service
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Market Share of Jacada

Current Customer(s)

47

Market Share (Est.)

0.56%

Ranking

#14

Top Competitors and Alternatives of Jacada

The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 26.45%, Helpjuice with 18.04%, Support Hero with 17.76% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support222326.45%Jacada vs Ada Support
Helpjuice151618.04%Jacada vs Helpjuice
Support Hero149317.76%Jacada vs Support Hero
Zendesk Answer Bot110213.11%Jacada vs Zendesk Answer Bot
ServiceNow Request Management5005.95%Jacada vs ServiceNow Request Management
inSided3073.65%Jacada vs inSided
HubSpot Service Hub2302.74%Jacada vs HubSpot Service Hub
Thumbtack1992.37%Jacada vs Thumbtack
Salesforce Customer Portal1641.95%Jacada vs Salesforce Customer Portal
MindTouch1451.73%Jacada vs MindTouch
Inbenta1381.64%Jacada vs Inbenta
KnowledgeOwl1331.58%Jacada vs KnowledgeOwl
RightAnswers660.79%Jacada vs RightAnswers
AnswerDash330.39%Jacada vs AnswerDash
Bold360330.39%Jacada vs Bold360
Elevio260.31%Jacada vs Elevio
AgentBot160.19%Jacada vs AgentBot
Team Sales Agent150.18%Jacada vs Team Sales Agent
BotEngine.ai70.08%Jacada vs BotEngine.ai
Chatfuel50.06%Jacada vs Chatfuel
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Popular Comparisons

Top Competitors and Alternatives of Jacada

The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 26.45%, Helpjuice with 18.04%, Support Hero with 17.76% market share.

Jacada vs Ada Support

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Jacada vs Helpjuice

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Jacada vs Support Hero

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Jacada vs Zendesk Answer Bot

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Jacada vs ServiceNow Request Management

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Jacada vs inSided

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Jacada vs HubSpot Service Hub

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Jacada vs Thumbtack

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Customers of Jacada

Around the world in 2025, over 47 companies have started using Jacada as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CapB InfoteK100 - 249NapervilleIllinoisUnited States
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Logz.io100 - 249BostonMassachusettsUnited States
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ServiceWise100 - 249Kfar SabaCentral DistrictIsrael
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COLLIER COURT REPORTING50 - 99NaplesFloridaUnited States
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EnWiDTH Technologies20 - 49LucknowUttar PradeshIndia
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ProcessGene Ltd20 - 49HaifaHaifaIsrael
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ALM-Toolbox20 - 49Petah TiqwaCentral DistrictIsrael
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Cuspera20 - 49BengaluruKarnatakaIndia
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Mediu, Inc.20 - 49DelawareOhioUnited States
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CRMXchange20 - 49SarasotaFloridaUnited States
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Jacada Customers by Products and Services

The top three products and services offering customers that use Jacada for Customer Self Service are Customer Experience (5), Customer Service (4), Machine Learning (3).

Customers

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Jacada Customers by Employee Size

The majority of Jacada's customers for the customer-self-service category fall in the company size of 0 - 9 employees (18 companies), 20 - 49 employees (13 companies), 10 - 19 employees (5 companies).

Employee Size

Jacada Customers by Geography

The top three geographies of Jacada for customer-self-service are the United States with 24(52.17%), United Kingdom with 6(13.04%), Israel with 6(13.04%) customers respectively.

Customers

Employees of Jacada

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Also see other Products/Services by Jacada in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Jacada competitors?

Jacada’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Jacada competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jacada and 40,000 other technologies on the internet. You can also compare Jacada and its feature with top competitors here : Jacada vs Ada Support Jacada vs Helpjuice Jacada vs Support Hero.

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What is Jacada customer distribution based on company size?

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What is Jacada market share in the customer-self-service?

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What are the top countries that use Jacada?

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What are the top industries that use Jacada?

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