Jacada
Jacada Ltd. is an develops, markets, and supports customer experience management and robotic process optimization solutions that automate customer ser...Read more
Market Share of Jacada
Current Customer(s)
66
Market Share (Est.)
0.79%
Ranking
#14
Top Competitors and Alternatives of Jacada
The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 23.05%, Helpjuice with 17.86%, Support Hero with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 1919 | 23.05% | Jacada vs Ada Support |
| Helpjuice | 1487 | 17.86% | Jacada vs Helpjuice |
| Support Hero | 884 | 10.62% | Jacada vs Support Hero |
| Elevio | 733 | 8.80% | Jacada vs Elevio |
| Zendesk Answer Bot | 643 | 7.72% | Jacada vs Zendesk Answer Bot |
| Inbenta | 640 | 7.69% | Jacada vs Inbenta |
| ServiceNow Request Management | 528 | 6.34% | Jacada vs ServiceNow Request Management |
| inSided | 337 | 4.05% | Jacada vs inSided |
| HubSpot Service Hub | 205 | 2.46% | Jacada vs HubSpot Service Hub |
| Thumbtack | 201 | 2.41% | Jacada vs Thumbtack |
| MindTouch | 181 | 2.17% | Jacada vs MindTouch |
| Salesforce Customer Portal | 177 | 2.13% | Jacada vs Salesforce Customer Portal |
| KnowledgeOwl | 124 | 1.49% | Jacada vs KnowledgeOwl |
| RightAnswers | 61 | 0.73% | Jacada vs RightAnswers |
| AgentBot | 41 | 0.49% | Jacada vs AgentBot |
| Bold360 | 37 | 0.44% | Jacada vs Bold360 |
| AnswerDash | 32 | 0.38% | Jacada vs AnswerDash |
| Team Sales Agent | 14 | 0.17% | Jacada vs Team Sales Agent |
| BotEngine.ai | 6 | 0.07% | Jacada vs BotEngine.ai |
| Avaya Ava | 4 | 0.05% | Jacada vs Avaya Ava |
Popular Comparisons
Top Competitors and Alternatives of Jacada
The top three of Jacada’s competitors in the Customer Self Service category are Ada Support with 23.05%, Helpjuice with 17.86%, Support Hero with 10.62% market share.
Jacada vs Ada Support
Jacada vs Helpjuice
Jacada vs Support Hero
Jacada vs Elevio
Jacada vs Zendesk Answer Bot
Jacada vs Inbenta
Jacada vs ServiceNow Request Management
Jacada vs inSided
Customers of Jacada
Around the world in 2024, over 62 companies have started using Jacada as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NICE Actimize | 5,000 - 9,999 | Hoboken | New Jersey | United States |     |
| InMoment | 1,000 - 4,999 | South Jordan | Utah | United States | |
| ServiceWise | 500 - 999 | Kfar Saba | Central District | Israel | |
| Uniphore | 500 - 999 | Palo Alto | California | United States | |
| Panaya | 250 - 499 | Hod HaSharon | Central District | Israel | |
| Logz.io | 250 - 499 | Boston | Massachusetts | United States | |
| TeleTalk | 100 - 249 | Hannover | Lower Saxony | Germany | |
| CapB InfoteK | 100 - 249 | Naperville | Illinois | United States | |
| Smith Analytics | 50 - 99 | Lebanon | New Hampshire | United States | |
| COLLIER COURT REPORTING | 50 - 99 | Naples | Florida | United States | |
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Jacada Customers by Products and Services
The top three products and services offering customers that use Jacada for Customer Self Service are Machine Learning (5), Customer Experience (5), Customer Service (5).
Customers
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Jacada Customers by Employee Size
The majority of Jacada's customers for the customer-self-service category fall in the company size of 20 - 49 employees (23 companies), 0 - 9 employees (18 companies), 50 - 99 employees (5 companies).
Employee Size
Jacada Customers by Geography
The top three geographies of Jacada for customer-self-service are the United States with 27(45.76%), United Kingdom with 9(15.25%), Israel with 8(13.56%) customers respectively.
Customers
Employees of Jacada
Also see other Products/Services by Jacada in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Jacada competitors?
Jacada’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Jacada competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jacada and 40,000 other technologies on the internet. You can also compare Jacada and its feature with top competitors here : Jacada vs Ada Support Jacada vs Helpjuice Jacada vs Support Hero.
What is Jacada customer distribution based on company size?
What is Jacada market share in the customer-self-service?
What are the top countries that use Jacada?
What are the top industries that use Jacada?
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