image

Bold360

thumbs_up

thumbs_down

Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value.

Customer Self Service
icon

Market Share of Bold360

Current Customer(s)

67

Market Share (Est.)

0.52%

Ranking

#14

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 19.37%, Zendesk Answer Bot with 15.70%, ServiceNow Request Management with 14.73% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support249019.37%Bold360 vs Ada Support
Zendesk Answer Bot201915.70%Bold360 vs Zendesk Answer Bot
ServiceNow Request Management189414.73%Bold360 vs ServiceNow Request Management
Helpjuice153511.94%Bold360 vs Helpjuice
Support Hero133810.41%Bold360 vs Support Hero
HubSpot Service Hub8446.56%Bold360 vs HubSpot Service Hub
inSided7816.07%Bold360 vs inSided
Thumbtack5334.15%Bold360 vs Thumbtack
Salesforce Customer Portal3832.98%Bold360 vs Salesforce Customer Portal
Inbenta2582.01%Bold360 vs Inbenta
MindTouch2391.86%Bold360 vs MindTouch
KnowledgeOwl1411.10%Bold360 vs KnowledgeOwl
RightAnswers1291.00%Bold360 vs RightAnswers
Elevio460.36%Bold360 vs Elevio
Jacada350.27%Bold360 vs Jacada
BotEngine.ai340.26%Bold360 vs BotEngine.ai
Team Sales Agent290.23%Bold360 vs Team Sales Agent
AgentBot170.13%Bold360 vs AgentBot
Chatfuel160.12%Bold360 vs Chatfuel
Avaya Ava100.08%Bold360 vs Avaya Ava
image

Popular Comparisons

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 19.37%, Zendesk Answer Bot with 15.70%, ServiceNow Request Management with 14.73% market share.

Bold360 vs Ada Support

arrow_icon

Bold360 vs Zendesk Answer Bot

arrow_icon

Bold360 vs ServiceNow Request Management

arrow_icon

Bold360 vs Helpjuice

arrow_icon

Bold360 vs Support Hero

arrow_icon

Bold360 vs HubSpot Service Hub

arrow_icon

Bold360 vs inSided

arrow_icon

Bold360 vs Thumbtack

arrow_icon

Customers of Bold360

Around the world in 2026, over 67 companies have started using Bold360 as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Concentrix10,000+NewarkCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Mizuho10,000+TokyoTokyoJapan
social_iconsocial_iconsocial_iconsocial_icon
NetSuite10,000+AustinTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Cox Communications10,000+AtlantaGeorgiaUnited States
social_iconsocial_iconsocial_iconsocial_icon
GE10,000+BostonMassachusettsUnited States
social_iconsocial_iconsocial_iconsocial_icon
Adobe10,000+San JoseCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
NSW Department Of Education10,000+SydneyNew South WalesAustralia
social_iconsocial_iconsocial_iconsocial_icon
Teleperformance10,000+ParisIle-de-FranceFrance
social_iconsocial_iconsocial_iconsocial_icon
Abbott10,000+North ChicagoIllinoisUnited States
social_iconsocial_iconsocial_iconsocial_icon
Cooper Industries10,000+Peachtree CityGeorgiaUnited States
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Bold360 Customers by Products and Services

The top three products and services offering customers that use Bold360 for Customer Self Service are Cloud Services (5), Digital Transformation (4), Cybersecurity (3).

Customers

Download the 6sense Chrome Extension to get verified contact data of Bold360 employees

Install Now
Company Logo

Bold360 Customers by Employee Size

The majority of Bold360's customers for the customer-self-service category fall in the company size of 10,000+ employees (34 companies), 1,000 - 4,999 employees (10 companies), 5,000 - 9,999 employees (6 companies).

Employee Size

Bold360 Customers by Geography

The top three geographies of Bold360 for customer-self-service are the United States with 35(55.56%), United Kingdom with 8(12.70%), India with 5(7.94%) customers respectively.

Customers

Employees of Bold360

image

Also see other Products/Services by Bold360 in:

Instant Messaging And Chat
Communication
Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Bold360 competitors?

Bold360’s Top competitors in the customer-self-service category are Ada Support, Zendesk Answer Bot, ServiceNow Request Management. You can view a full list of Bold360 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bold360 and 40,000 other technologies on the internet. You can also compare Bold360 and its feature with top competitors here : Bold360 vs Ada Support Bold360 vs Zendesk Answer Bot Bold360 vs ServiceNow Request Management.

faq icon

What is Bold360 customer distribution based on company size?

faq icon

What is Bold360 market share in the customer-self-service?

faq icon

What are the top countries that use Bold360?

faq icon

What are the top industries that use Bold360?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Interested in 6sense for your organization?

Book a Demo
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2026 6sense