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Bold360

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Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value.

Customer Self Service
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Market Share of Bold360

Current Customer(s)

35

Market Share (Est.)

0.42%

Ranking

#17

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support243829.03%Bold360 vs Ada Support
Helpjuice148117.64%Bold360 vs Helpjuice
Support Hero8259.82%Bold360 vs Support Hero
Elevio7368.77%Bold360 vs Elevio
Zendesk Answer Bot6788.07%Bold360 vs Zendesk Answer Bot
ServiceNow Request Management4695.59%Bold360 vs ServiceNow Request Management
Inbenta3293.92%Bold360 vs Inbenta
inSided3213.82%Bold360 vs inSided
HubSpot Service Hub2022.41%Bold360 vs HubSpot Service Hub
Thumbtack1962.33%Bold360 vs Thumbtack
MindTouch1712.04%Bold360 vs MindTouch
Salesforce Customer Portal1551.85%Bold360 vs Salesforce Customer Portal
KnowledgeOwl1391.66%Bold360 vs KnowledgeOwl
RightAnswers610.73%Bold360 vs RightAnswers
Jacada600.71%Bold360 vs Jacada
AgentBot420.50%Bold360 vs AgentBot
AnswerDash340.40%Bold360 vs AnswerDash
Team Sales Agent150.18%Bold360 vs Team Sales Agent
BotEngine.ai60.07%Bold360 vs BotEngine.ai
Avaya Ava40.05%Bold360 vs Avaya Ava
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Popular Comparisons

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.

Bold360 vs Ada Support

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Bold360 vs Helpjuice

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Bold360 vs Support Hero

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Bold360 vs Elevio

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Bold360 vs Zendesk Answer Bot

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Bold360 vs ServiceNow Request Management

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Bold360 vs Inbenta

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Bold360 vs inSided

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Customers of Bold360

Around the world in 2025, over 35 companies have started using Bold360 as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Kingston Technology1,000 - 4,999Fountain ValleyCaliforniaUnited States
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Accenture10,000+DublinLeinsterIreland
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PwC10,000+LondonEnglandUnited Kingdom
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NEC10,000+TokyoTokyoJapan
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Centene Corporation10,000+St. LouisMissouriUnited States
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CIBC10,000+TorontoOntarioCanada
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Origin Energy10,000+SydneyNew South WalesAustralia
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IM_WILLIAMS_SONOMA10,000+San FranciscoCaliforniaUnited States
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General Electric10,000+BostonMassachusettsUnited States
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Opentext10,000+WaterlooOntarioCanada
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Bold360 Customers by Products and Services

The top three products and services offering customers that use Bold360 for Customer Self Service are Cloud Services (4), Security (3), Product Development (2).

Customers

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Bold360 Customers by Employee Size

The majority of Bold360's customers for the customer-self-service category fall in the company size of 10,000+ employees (14 companies), 1,000 - 4,999 employees (5 companies), 250 - 499 employees (5 companies).

Employee Size

Bold360 Customers by Geography

The top three geographies of Bold360 for customer-self-service are the United States with 15(45.45%), United Kingdom with 4(12.12%), Canada with 4(12.12%) customers respectively.

Customers

Employees of Bold360

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Also see other Products/Services by Bold360 in:

Instant Messaging And Chat
Communication
Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Bold360 competitors?

Bold360’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Bold360 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bold360 and 40,000 other technologies on the internet. You can also compare Bold360 and its feature with top competitors here : Bold360 vs Ada Support Bold360 vs Helpjuice Bold360 vs Support Hero.

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What is Bold360 customer distribution based on company size?

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What is Bold360 market share in the customer-self-service?

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What are the top countries that use Bold360?

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What are the top industries that use Bold360?

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