Question 1

What are the different markets in which
        Ada Support and
        Bold360 compete against each other?

Accepted Answer

Ada Support and
        Bold360 compete against each other in
        the Customer Self Service, Communication, Instant Messaging And Chat.

Question 2

How does the market share of
        Ada Support
        and Bold360 compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Ada Support has a
        29.03%
        market share in comparison to
        Bold360’s
        0.42%.
        Since it has a better market share coverage,
        Ada Support holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Bold360 holds the
        17th spot.

Question 3

How many customers are acquired by
        Ada Support and
        Bold360 in the
        Customer Self Service segment?

Accepted Answer

Ada Support has
        2,438 customers and
        Bold360 has
        35 customers in the
        Customer Self Service
        segment. Ada Support has
        2403 more customers than
        Bold360 in this category.

Question 4

What are the countries in which
        Ada Support and
        Bold360 has more customers?

Accepted Answer

Ada Support has more customers in United States, Canada and United Kingdom.
Bold360 has more customers in United States, United Kingdom and Canada.

Ada Support Vs Bold360 : In-Depth Comparison

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Comparing the customer bases of Ada Support and Bold360

Comparing the market share of Ada Support and Bold360

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