Question 1

What are the different markets in which
        Zendesk Answer Bot and
        Bold360 compete against each other?

Accepted Answer

Zendesk Answer Bot and
        Bold360 compete against each other in
        the Customer Self Service, Communication, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk Answer Bot
        and Bold360 compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Zendesk Answer Bot has a
        8.07%
        market share in comparison to
        Bold360’s
        0.42%.
        Since it has a better market share coverage,
        Zendesk Answer Bot holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Bold360 holds the
        17th spot.

Question 3

How many customers are acquired by
        Zendesk Answer Bot and
        Bold360 in the
        Customer Self Service segment?

Accepted Answer

Zendesk Answer Bot has
        678 customers and
        Bold360 has
        35 customers in the
        Customer Self Service
        segment. Zendesk Answer Bot has
        643 more customers than
        Bold360 in this category.

Question 4

What are the countries in which
        Zendesk Answer Bot and
        Bold360 has more customers?

Accepted Answer

Zendesk Answer Bot has more customers in United States, United Kingdom and Brazil.
Bold360 has more customers in United States, United Kingdom and Canada.

Zendesk Answer Bot Vs Bold360 : In-Depth Comparison

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Comparing the customer bases of Zendesk Answer Bot and Bold360

Comparing the market share of Zendesk Answer Bot and Bold360

Compare Zendesk Answer Bot vs Bold360 customers by geography

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