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ServiceNow Request Management

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ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products a...Read more

Customer Self Service
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Market Share of ServiceNow Request Management

Current Customer(s)

528

Market Share (Est.)

6.34%

Ranking

#7

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.05%, Helpjuice with 17.86%, Support Hero with 10.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support191923.05%ServiceNow Request Management vs Ada Support
Helpjuice148717.86%ServiceNow Request Management vs Helpjuice
Support Hero88410.62%ServiceNow Request Management vs Support Hero
Elevio7338.80%ServiceNow Request Management vs Elevio
Zendesk Answer Bot6437.72%ServiceNow Request Management vs Zendesk Answer Bot
Inbenta6407.69%ServiceNow Request Management vs Inbenta
inSided3374.05%ServiceNow Request Management vs inSided
HubSpot Service Hub2052.46%ServiceNow Request Management vs HubSpot Service Hub
Thumbtack2012.41%ServiceNow Request Management vs Thumbtack
MindTouch1812.17%ServiceNow Request Management vs MindTouch
Salesforce Customer Portal1772.13%ServiceNow Request Management vs Salesforce Customer Portal
KnowledgeOwl1241.49%ServiceNow Request Management vs KnowledgeOwl
Jacada660.79%ServiceNow Request Management vs Jacada
RightAnswers610.73%ServiceNow Request Management vs RightAnswers
AgentBot410.49%ServiceNow Request Management vs AgentBot
Bold360370.44%ServiceNow Request Management vs Bold360
AnswerDash320.38%ServiceNow Request Management vs AnswerDash
Team Sales Agent140.17%ServiceNow Request Management vs Team Sales Agent
BotEngine.ai60.07%ServiceNow Request Management vs BotEngine.ai
Avaya Ava40.05%ServiceNow Request Management vs Avaya Ava
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Popular Comparisons

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.05%, Helpjuice with 17.86%, Support Hero with 10.62% market share.

ServiceNow Request Management vs Ada Support

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ServiceNow Request Management vs Helpjuice

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ServiceNow Request Management vs Support Hero

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ServiceNow Request Management vs Elevio

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ServiceNow Request Management vs Zendesk Answer Bot

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ServiceNow Request Management vs Inbenta

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ServiceNow Request Management vs inSided

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ServiceNow Request Management vs HubSpot Service Hub

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Customers of ServiceNow Request Management

Around the world in 2024, over 528 companies have started using ServiceNow Request Management as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
AdventHealth10,000+Altamonte SpringsFloridaUnited States
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Capgemini10,000+ParisIle-de-FranceFrance
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SOM5,000 - 9,999ChicagoIllinoisUnited States
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DXC Technology10,000+AshburnVirginiaUnited States
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NN Group10,000+The HagueSouth HollandNetherlands
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Orange Business Services10,000+ParisIle-de-FranceFrance
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Centene Corporation10,000+St. LouisMissouriUnited States
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University Of California San Diego10,000+La JollaCaliforniaUnited States
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MassMutual10,000+SpringfieldMassachusettsUnited States
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T. Rowe Price10,000+BaltimoreMarylandUnited States
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ServiceNow Request Management Customers by Products and Services

The top three products and services offering customers that use ServiceNow Request Management for Customer Self Service are Consulting (34), Cybersecurity (34), Insurance (27).

Customers

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ServiceNow Request Management Customers by Employee Size

The majority of ServiceNow Request Management's customers for the customer-self-service category fall in the company size of 10,000+ employees (245 companies), 1,000 - 4,999 employees (77 companies), 5,000 - 9,999 employees (57 companies).

Employee Size

ServiceNow Request Management Customers by Geography

The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 312(64.73%), United Kingdom with 47(9.75%), India with 33(6.85%) customers respectively.

Customers

Employees of ServiceNow Request Management

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Also see other Products/Services by ServiceNow Request Management in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ServiceNow Request Management competitors?

ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of ServiceNow Request Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet. You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Helpjuice ServiceNow Request Management vs Support Hero.

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What is ServiceNow Request Management customer distribution based on company size?

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What is ServiceNow Request Management market share in the customer-self-service?

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What are the top countries that use ServiceNow Request Management?

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What are the top industries that use ServiceNow Request Management?

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