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Thumbtack

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Thumbtack is an online service that helps people find handymen, housekeepers, tutors, photographers, wedding planners, and others for temporary employ...Read more

Customer Self Service
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Market Share of Thumbtack

Current Customer(s)

307

Market Share (Est.)

4.09%

Ranking

#7

Top Competitors and Alternatives of Thumbtack

The top three of Thumbtack’s competitors in the Customer Self Service category are Ada Support with 25.10%, Helpjuice with 17.76%, Support Hero with 12.27% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support188625.10%Thumbtack vs Ada Support
Helpjuice133417.76%Thumbtack vs Helpjuice
Support Hero92212.27%Thumbtack vs Support Hero
ServiceNow Request Management78610.46%Thumbtack vs ServiceNow Request Management
Zendesk Answer Bot4586.10%Thumbtack vs Zendesk Answer Bot
inSided3604.79%Thumbtack vs inSided
MindTouch2943.91%Thumbtack vs MindTouch
Salesforce Customer Portal2583.43%Thumbtack vs Salesforce Customer Portal
Elevio1812.41%Thumbtack vs Elevio
Inbenta1762.34%Thumbtack vs Inbenta
KnowledgeOwl1291.72%Thumbtack vs KnowledgeOwl
HubSpot Service Hub1281.70%Thumbtack vs HubSpot Service Hub
Jacada821.09%Thumbtack vs Jacada
RightAnswers821.09%Thumbtack vs RightAnswers
Bold360510.68%Thumbtack vs Bold360
Moxie Concierge320.43%Thumbtack vs Moxie Concierge
AgentBot200.27%Thumbtack vs AgentBot
BotEngine.ai70.09%Thumbtack vs BotEngine.ai
Chatfuel60.08%Thumbtack vs Chatfuel
AnswerDash50.07%Thumbtack vs AnswerDash
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Popular Comparisons

Top Competitors and Alternatives of Thumbtack

The top three of Thumbtack’s competitors in the Customer Self Service category are Ada Support with 25.10%, Helpjuice with 17.76%, Support Hero with 12.27% market share.

Thumbtack vs Ada Support

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Thumbtack vs Helpjuice

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Thumbtack vs Support Hero

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Thumbtack vs ServiceNow Request Management

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Thumbtack vs Zendesk Answer Bot

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Thumbtack vs inSided

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Thumbtack vs MindTouch

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Thumbtack vs Salesforce Customer Portal

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Customers of Thumbtack

Around the world in 2024, over 307 companies have started using Thumbtack as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Thumbtack1,000 - 4,999San FranciscoCaliforniaUnited States
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Javelin Venture Partners0 - 9San FranciscoCaliforniaUnited States
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Bloomberg LP10,000+New York CityNew YorkUnited States
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University College London10,000+LondonEnglandUnited Kingdom
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TaskUs10,000+New BraunfelsTexasUnited States
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Facebook, Inc.10,000+Menlo ParkCaliforniaUnited States
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Wayfair, Inc.10,000+BostonMassachusettsUnited States
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Cushman & Wakefield plc10,000+ChicagoIllinoisUnited States
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Google LLC10,000+Mountain ViewCaliforniaUnited States
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Concentrix Corporation10,000+FremontCaliforniaUnited States
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Thumbtack Customers by Products and Services

The top three products and services offering customers that use Thumbtack for Customer Self Service are Marketing (8), Digital Marketing (8), Technology (8).

Customers

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Thumbtack Customers by Employee Size

The majority of Thumbtack's customers for the customer-self-service category fall in the company size of 0 - 9 employees (116 companies), 20 - 49 employees (63 companies), 10 - 19 employees (29 companies).

Employee Size

Thumbtack Customers by Geography

The top three geographies of Thumbtack for customer-self-service are the United States with 261(89.69%), United Kingdom with 10(3.44%), Canada with 7(2.41%) customers respectively.

Customers

Employees of Thumbtack

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Also see other Products/Services by Thumbtack in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Thumbtack competitors?

Thumbtack’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Thumbtack competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Thumbtack and 40,000 other technologies on the internet. You can also compare Thumbtack and its feature with top competitors here : Thumbtack vs Ada Support Thumbtack vs Helpjuice Thumbtack vs Support Hero.

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What is Thumbtack customer distribution based on company size?

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What is Thumbtack market share in the customer-self-service?

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What are the top countries that use Thumbtack?

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What are the top industries that use Thumbtack?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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