Question 1

What are the different markets in which
        Support Hero and
        Thumbtack compete against each other?

Accepted Answer

Support Hero and
        Thumbtack compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Support Hero
        and Thumbtack compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Support Hero has a
        9.82%
        market share in comparison to
        Thumbtack’s
        2.33%.
        Since it has a better market share coverage,
        Support Hero holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Thumbtack holds the
        10th spot.

Question 3

How many customers are acquired by
        Support Hero and
        Thumbtack in the
        Customer Self Service segment?

Accepted Answer

Support Hero has
        825 customers and
        Thumbtack has
        196 customers in the
        Customer Self Service
        segment. Support Hero has
        629 more customers than
        Thumbtack in this category.

Question 4

What are the countries in which
        Support Hero and
        Thumbtack has more customers?

Accepted Answer

Support Hero has more customers in United States, United Kingdom and Australia.
Thumbtack has more customers in United States, Canada and United Kingdom.

Support Hero Vs Thumbtack : In-Depth Comparison

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Comparing the customer bases of Support Hero and Thumbtack

Comparing the market share of Support Hero and Thumbtack

Compare Support Hero vs Thumbtack customers by geography

Customer Movements for this month

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