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KnowledgeOwl

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KnowledgeOwl is helping make the world a better place with great customer service and powerful knowledge base software.

Customer Self Service
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Market Share of KnowledgeOwl

Current Customer(s)

139

Market Share (Est.)

1.66%

Ranking

#13

Top Competitors and Alternatives of KnowledgeOwl

The top three of KnowledgeOwl’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support243829.03%KnowledgeOwl vs Ada Support
Helpjuice148117.64%KnowledgeOwl vs Helpjuice
Support Hero8259.82%KnowledgeOwl vs Support Hero
Elevio7368.77%KnowledgeOwl vs Elevio
Zendesk Answer Bot6788.07%KnowledgeOwl vs Zendesk Answer Bot
ServiceNow Request Management4695.59%KnowledgeOwl vs ServiceNow Request Management
Inbenta3293.92%KnowledgeOwl vs Inbenta
inSided3213.82%KnowledgeOwl vs inSided
HubSpot Service Hub2022.41%KnowledgeOwl vs HubSpot Service Hub
Thumbtack1962.33%KnowledgeOwl vs Thumbtack
MindTouch1712.04%KnowledgeOwl vs MindTouch
Salesforce Customer Portal1551.85%KnowledgeOwl vs Salesforce Customer Portal
RightAnswers610.73%KnowledgeOwl vs RightAnswers
Jacada600.71%KnowledgeOwl vs Jacada
AgentBot420.50%KnowledgeOwl vs AgentBot
Bold360350.42%KnowledgeOwl vs Bold360
AnswerDash340.40%KnowledgeOwl vs AnswerDash
Team Sales Agent150.18%KnowledgeOwl vs Team Sales Agent
BotEngine.ai60.07%KnowledgeOwl vs BotEngine.ai
Avaya Ava40.05%KnowledgeOwl vs Avaya Ava
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Popular Comparisons

Top Competitors and Alternatives of KnowledgeOwl

The top three of KnowledgeOwl’s competitors in the Customer Self Service category are Ada Support with 29.03%, Helpjuice with 17.64%, Support Hero with 9.82% market share.

KnowledgeOwl vs Ada Support

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KnowledgeOwl vs Helpjuice

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KnowledgeOwl vs Support Hero

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KnowledgeOwl vs Elevio

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KnowledgeOwl vs Zendesk Answer Bot

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KnowledgeOwl vs ServiceNow Request Management

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KnowledgeOwl vs Inbenta

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KnowledgeOwl vs inSided

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Customers of KnowledgeOwl

Around the world in 2025, over 139 companies have started using KnowledgeOwl as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Instacart10,000+San FranciscoCaliforniaUnited States
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Frontier Airlines10,000+DenverColoradoUnited States
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The University Of North Carolina At Chapel Hill10,000+Chapel HillNorth CarolinaUnited States
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Montclair State University5,000 - 9,999MontclairNew JerseyUnited States
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Healthcare Businesswomen's Association5,000 - 9,999FairtonNew JerseyUnited States
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Escondido Union School District1,000 - 4,999EscondidoCaliforniaUnited States
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Cornerstone Home Lending1,000 - 4,999HoustonTexasUnited States
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University Of Washington Tacoma1,000 - 4,999TacomaWashingtonUnited States
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Sinclair Community College1,000 - 4,999DaytonOhioUnited States
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Fellowes1,000 - 4,999ItascaIllinoisUnited States
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KnowledgeOwl Customers by Products and Services

The top three products and services offering customers that use KnowledgeOwl for Customer Self Service are Continuing Education (3), Project Management (3), Practice Management Software (3).

Customers

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KnowledgeOwl Customers by Employee Size

The majority of KnowledgeOwl's customers for the customer-self-service category fall in the company size of 20 - 49 employees (34 companies), 100 - 249 employees (30 companies), 0 - 9 employees (21 companies).

Employee Size

KnowledgeOwl Customers by Geography

The top three geographies of KnowledgeOwl for customer-self-service are the United States with 105(78.36%), United Kingdom with 9(6.72%), Canada with 7(5.22%) customers respectively.

Customers

Employees of KnowledgeOwl

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Also see other Products/Services by KnowledgeOwl in:

Knowledge Management
Internal Knowledgebase
Document Management
Customer Experience
Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top KnowledgeOwl competitors?

KnowledgeOwl’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of KnowledgeOwl competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KnowledgeOwl and 40,000 other technologies on the internet. You can also compare KnowledgeOwl and its feature with top competitors here : KnowledgeOwl vs Ada Support KnowledgeOwl vs Helpjuice KnowledgeOwl vs Support Hero.

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What is KnowledgeOwl customer distribution based on company size?

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What is KnowledgeOwl market share in the customer-self-service?

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What are the top countries that use KnowledgeOwl?

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What are the top industries that use KnowledgeOwl?

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