Question 1

What are the different markets in which
        inSided and
        KnowledgeOwl compete against each other?

Accepted Answer

inSided and
        KnowledgeOwl compete against each other in
        the Customer Self Service, Customer Engagement, Customer Experience, Document Management, Instant Messaging And Chat.

Question 2

How does the market share of
        inSided
        and KnowledgeOwl compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        inSided has a
        3.90%
        market share in comparison to
        KnowledgeOwl’s
        1.67%.
        Since it has a better market share coverage,
        inSided holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        KnowledgeOwl holds the
        13th spot.

Question 3

How many customers are acquired by
        inSided and
        KnowledgeOwl in the
        Customer Self Service segment?

Accepted Answer

inSided has
        325 customers and
        KnowledgeOwl has
        139 customers in the
        Customer Self Service
        segment. inSided has
        186 more customers than
        KnowledgeOwl in this category.

Question 4

What are the countries in which
        inSided and
        KnowledgeOwl has more customers?

Accepted Answer

inSided has more customers in United States, Netherlands and United Kingdom.
KnowledgeOwl has more customers in United States, United Kingdom and Canada.

inSided Vs KnowledgeOwl : In-Depth Comparison

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Comparing the customer bases of inSided and KnowledgeOwl

Comparing the market share of inSided and KnowledgeOwl

Compare inSided vs KnowledgeOwl customers by geography

Customer Movements for this month

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